Store Manager

CSR; Port Macquarie; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Parental leave

Employee assistance

Upskilling opportunities

Collaborative culture

Job summary

CSR Gyprock Trade Centre Store Manager in Port Macquarie is a full-time role based at our new Port Macquarie, NSW Trade Centre, reporting to the Area Manager. You will oversee safety, staff development and store operations while delivering excellent customer service to trades and retail customers.

Based at the Port Macquarie Trade Centre, you will lead a team, drive sales through effective campaigns, manage the store's financials, and build strong trade relationships.

Qualifications

• Proven supervisory experience in retail or similar customer-focused environment.
• Forklift and MR licence desirable or willingness to obtain.
• Strong communication and computer skills.
• Understanding of Chain of Responsibility (CoR) and transport regulations.
• Experience supervising a team.
• Retail or trade background preferred.

Responsibilities

• Champion safety compliance and conduct store/warehouse audits.
• Recruit, train, and supervise staff to deliver excellent service.
• Drive sales through campaigns and customer engagement.
• Monitor P&L performance and pursue profitability improvements.

Skills

Supervisory experience

Customer service

Retail systems

CoR knowledge

Relationship building

Hands-on approach

Communication

Safety awareness

Job description

About The Role

The Gyprock Trade Centre Store Manager is a full-time position based at our new Port Macquarie, NSW Trade Centre, reporting to the Area Manager. We are seeking a candidate with proven supervisory experience, a strong commitment to safety, and excellent communication and computer skills. A current forklift and MR licence or willingness to obtain one is desirable. Previous management experience within a retail store, or similar customer-focused environment is highly regarded.

Work Hours

Monday to Friday, between 6:30am and 3:00pm.

In This Role, Duties Involve

• Safety: Champion safety compliance and ensure the wellbeing of the team, customers, and the public. Conduct regular store and warehouse safety audits to maintain a safe operating environment.
• Staff Management: Recruit, train, and supervise employees to ensure they deliver excellent customer service, understand the products and perform their duties safely and effectively.
• Sales and Marketing: Oversee and drive sales activities through creative problem solving to attract & retain customers, promote the store and its products and support collaborative marketing campaigns. Use analytical tools to make informed business decisions.
• Financial Management: Monitor the store's P&L performance and make decisions to improve profitability.

About You

• You take pride in providing excellent customer service, championing brand initiatives, and creating an inclusive and engaging store environment.
• Confident in using retail systems and have a solutions-focused sales approach.
• A forklift and MR licence are highly regarded, or the willingness to obtain one.
• Ideally have a retail or trade background.
• Proven experience supervising a team.
• Understand Chain of Responsibility (CoR) and transport regulations.
• Take a hands-on approach by assisting with the manual preparation of job lots and deliveries to customer sites as required, ensuring operational and customer service expectations are met.
• You enjoy building strong relationships with trade and retail customers to encourage repeat business and advocacy.
• Always willing to lend a hand and support others.

We Strive To Support Your Professional And Personal Growth. Here Are Some Of The Perks You'll Enjoy As Part Of The CSR Team

• Supportive and collaborative culture fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer paid parental leave, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

We put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.