Store Manager

Ghanda Clothing; Manly; On-site; Confidential; Full time

Benefits offered by this job

Clothing allowance

Phone allowance

Monthly bonus

Unlimited staff discount

Training nights & development

Career progression

Supportive team culture

Job summary

Ghanda Clothing is seeking an experienced Retail Store Manager for our Manly, NSW store. This hands-on leadership role focuses on developing a proactive team, delivering exceptional customer service, and driving store performance.

You will lead up to 30 staff, manage rosters, inventory and budgets, and uphold Ghanda's visual merchandising standards. This full-time position offers clothing and phone allowances plus a monthly bonus scheme.

Qualifications

• 1-3 years in retail management or similar leadership role.
• Experience leading up to 30 staff in fashion/fast-paced retail.
• Demonstrated ability to drive sales and customer service excellence.

Responsibilities

• Lead and motivate a team of up to 30 staff including recruiting, onboarding, rostering and performance management.
• Oversee day-to-day store operations, ensure service standards and policies are upheld.
• Plan rosters, monitor sales reports, and manage budgets/expenses to meet targets.
• Maintain Ghanda visual merchandising and brand direction on the shop floor.
• Coordinate with head office on stock, pricing and promotions.

Skills

Leadership

Recruitment

Coaching

Training

Customer service

Inventory management

Merchandising

Communication

Time management

Team development

Education

Retail/Business Management degree

Tools

POS systems

Inventory software

Job description

Ghanda Clothing is seeking an experienced and motivated Retail Store Manager to lead operations at our Manly, NSW store. This is a hands‑on leadership role, ideal for a proactive, customer‑focused individual who is passionate about retail, enjoys leading and developing a team, and takes pride in driving store performance.

The successful candidate will oversee the day-to-day operations of the Manly store, leading a team of up to 30 members to ensure operational, customer service and sales standards are consistently met. You will be responsible for managing staff, monitoring store performance, overseeing stock and inventory, and maintaining Ghanda's visual merchandising and operational standards.

Benefits

• Generous remuneration package, including clothing and phone allowances and a monthly bonus scheme.


• Unlimited clothing discount for you and your direct family.


• Employee engagement initiatives including team training nights, quarterly feedback surveys, learning tools and peer‑nominated awards.


• Career progression opportunities into multi‑store leadership, Visual Merchandising and Stock Coordination.


• A supportive team culture that values great attitudes, collaboration and growth.

Task & responsibilities

• Lead, coach, train and motivate a team of up to 30 team members, including recruiting, onboarding, rostering and managing performance.


• Organise and oversee day‑to‑day store operations, ensuring Ghanda’s values, service standards and workplace policies are upheld.


• Plan and monitor store rosters, sales reports, operational records and staff compliance.


• Manage store sales performance, budgets and operating expenses, and implement initiatives to meet store targets.


• Maintain a high standard of store presentation in line with visual merchandising guidelines and brand direction.


• Work with the Stock Allocator to monitor appropriate stock levels, inventory movements and product availability, maximising return on floor space.


• Coordinate with head office on merchandise selection, stock ordering, pricing and promotional activities within company policies.


• Monitor customer service standards, respond to feedback and resolve enquiries or complaints effectively.


• Ensure stock records, financial transactions, workplace health and safety requirements and operational procedures are accurately maintained.


• Review store performance, identify opportunities for improvement and provide clear reporting and recommendations to the wider management team.

Qualification & experience

• 1-3 year of relevant experience in retail management or a similar leadership role, preferably in fashion, apparel or a fast‑paced retail environment.


• Relevant qualifications in Retail Management, Business Management or a related field will be highly regarded.


• Demonstrated experience in leading, supervising and developing a high‑performing retail team.


• Strong leadership skills, with the ability to recruit, train, coach and motivate a team of up to 30 staff members.


• Proven ability to drive sales performance, achieve store targets and deliver exceptional customer service.


• Sound understanding of retail operations, inventory management, stock control and visual merchandising standards.


• Experience in managing staff rosters, store budgets, sales reports and operational expenses.


• Ability to monitor store performance, identify areas for improvement and implement strategies to achieve business objectives.


• Strong organisational, time‑management and problem‑solving skills, with the ability to manage competing priorities in a fast‑paced environment.


• Excellent communication and interpersonal skills, with a customer‑focused approach and the ability to resolve concerns effectively.


• Ability to work independently, make operational decisions and manage daily store activities with minimal supervision.


• A positive and proactive approach to leadership, with a commitment to Ghanda's values and team culture.

About Company

Born in Torquay, VIC in the early 2000s, Ghanda Clothing is a proudly Australian‑owned and operated clothing brand. Over the years, Ghanda has grown into the largest 100% Australian‑owned clothing brand, known for its affordable, high‑quality garments and unbeatable customer service.

With over 100 locations across Australia and continuing to expand, Ghanda's success is built on offering superior‑quality, locally designed garments at affordable prices, while delivering a unique and enjoyable customer experience. We are looking for passionate individuals to join the #GhandaGang and help us grow further.

Work Type: Full time

Salary: $75000-95000

Job Publish: 10-11-2026

Job Expire: 10-12-2026