Store Manager

Sociable Tech; Manly; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Clothing allowance

Phone allowance

Monthly bonus

Family clothing discount

Job summary

This hands-on role rewards leadership with a generous package, clothing/phone allowances, a monthly bonus and an unlimited staff clothing discount for you and your family. Strong emphasis on performance, training and store growth.

Qualifications

• Experience leading a high-performing retail team.
• Ability to recruit, train and motivate up to 30 staff.
• Strong sales performance and customer service focus.
• Understanding of stock control and inventory.
• Excellent communication and time-management skills.

Responsibilities

• Lead, coach and motivate a team of up to 30 team members, including recruiting, onboarding and rostering.
• Organise day-to-day store operations, upholding Ghanda’s values and service standards.
• Plan rosters, sales reports and staff compliance.
• Manage sales performance, budgets and operating expenses to hit targets.
• Maintain store presentation per visual merchandising guidelines.
• Coordinate with stock allocator on inventory levels and product availability.
• Work with head office on merchandise, pricing and promotions.
• Monitor customer service, respond to feedback, and resolve inquiries.
• Ensure stock records and safety procedures are maintained.

Skills

Retail management

Team leadership

Staff training

Recruitment

Customer service

Budgeting

Visual merchandising

Inventory management

Communication

Education

Retail/Business management

Job description

GHANDA CLOTHING Ghanda Clothing is seeking an experienced and motivated Retail Store Manager to lead operations at our Manly, NSW store. This is a hands‑on leadership role, ideal for a proactive, customer‑focused individual who is passionate about retail, enjoys leading and developing a team, and takes pride in driving store performance. The successful candidate will oversee the day‑to‑day operations of the Manly store, leading a team of up to 30 members to ensure operational, customer service and sales standards are consistently met.

You will be responsible for managing staff, monitoring store performance, overseeing stock and inventory, and maintaining Ghanda’s visual merchandising and operational standards.

Benefits Generous remuneration package, including clothing and phone allowances and a monthly bonus scheme. Unlimited clothing discount for you and your direct family.

Employee engagement initiatives including team training nights, quarterly feedback surveys, learning tools and peer‑nominated awards. Career progression opportunities into multi‑store leadership, Visual Merchandising and Stock Coordination. A supportive team culture that values great attitudes, collaboration and growth.

Task & responsibilities

• Lead, coach, train and motivate a team of up to 30 team members, including recruiting, onboarding, rostering and managing performance.
• Organise and oversee day‑to‑day store operations, ensuring Ghanda’s values, service standards and workplace policies are upheld.
• Plan and monitor store rosters, sales reports, operational records and staff compliance.
• Manage store sales performance, budgets and operating expenses, and implement initiatives to meet store targets.
• Maintain a high standard of store presentation in line with visual merchandising guidelines and brand direction.
• Work with the Stock Allocator to monitor appropriate stock levels, inventory movements and product availability, maximising return on floor space.
• Coordinate with head office on merchandise selection, stock ordering, pricing and promotional activities within company policies.
• Monitor customer service standards, respond to feedback and resolve enquiries or complaints effectively.
• Ensure stock records, financial transactions, workplace health and safety requirements and operational procedures are accurately maintained.
• Review store performance, identify opportunities for improvement and provide clear reporting and recommendations to the wider management team.

Qualification & experience

• 1-3 year of relevant experience in retail management or a similar leadership role, preferably in fashion, apparel or a fast‑paced retail environment.
• Relevant qualifications in Retail Management, Business Management or a related field will be highly regarded.
• Demonstrated experience in leading, supervising and developing a high‑performing retail team.
• Strong leadership skills, with the ability to recruit, train, coach and motivate a team of up to 30 staff members.
• Proven ability to drive sales performance, achieve store targets and deliver exceptional customer service.
• Sound understanding of retail operations, inventory management, stock control and visual merchandising standards.
• Experience in managing staff rosters, store budgets, sales reports and operational expenses.
• Ability to monitor store performance, identify areas for improvement and implement strategies to achieve business objectives.
• Strong organisational, time‑management and problem‑solving skills, with the ability to manage competing priorities in a fast‑paced environment.
• Excellent communication and interpersonal skills, with a customer‑focused approach and the ability to resolve concerns effectively.
• Ability to work independently, make operational decisions and manage daily store activities with minimal supervision.
• A positive and proactive approach to leadership, with a commitment to Ghanda’s values and team culture.

About Company

Born in Torquay, VIC in the early 2000s, Ghanda Clothing is a proudly Australian‑owned and operated clothing brand. Over the years, Ghanda has grown into the largest 100% Australian‑owned clothing brand, known for its affordable, high‑quality garments and unbeatable customer service. With over 100 locations across Australia and continuing to expand, Ghanda's success is built on offering superior‑quality, locally designed garments at affordable prices, while delivering a unique and enjoyable customer experience.

We are looking for passionate individuals to join the #GhandaGang and help us grow further. Work Type: Full time Salary: $75000-95000 Job Publish: 10-11-2026 Job Expire: 10-12-2026