Store Manager

Lagardere AWPL Travel Retail; City of Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Parking

Airport environment

Staff discounts

Career development

Parental leave

Employee referral

Wellbeing leave

Employee assistance program

Job summary

LagardèreAWPL Travel Retail is seeking a Store Manager to lead our Brisbane Airport store, driving exceptional customer experiences and high-energy service.

You will set service standards, coach and motivate the team, manage operations and brand presentation, and ensure safety and smooth day-to-day running across rotating shifts.

Join a dynamic aviation retail network that values diversity, offers career development and industry-leading benefits.

Qualifications

• Experience leading in a high-energy retail environment.
• Strong communication and coaching skills.
• Hands-on leadership style with initiative and accountability.

Responsibilities

• Be the face of the store, set service standards.
• Lead, coach and inspire the team to hit targets.
• Manage store operations with accountability and attention to detail.
• Uphold brand standards and exceptional presentation.
• Foster a respectful, values-led culture daily.
• Support flexibility with rotating shifts (including weekends/holidays).

Skills

Leadership experience

Strong communication

Coaching abilities

Operational excellence

Job description

Full time

1d ago , from Lagardere AWPL Travel Retail

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Take the Lead as Store Manager

What You’ll Do:

• Be the face of the store – set the standard for service and style
• Create meaningful connections with customers – every transaction counts
• Lead, coach, and inspire your team to hit targets and shine
• Manage store operations with accountability and attention to detail
• Uphold exceptional presentation and brand standards
• Foster a respectful, values-led culture every day

We’re looking for an energetic and committed Full-Time Store Manager to join our team at Brisbane Airport. If you love leading from the front, creating outstanding customer experiences, and developing high-performing teams – this is your runway to success.

What We’re Looking For:

• Experience in a similar leadership role in a high-energy retail environment
• Strong communication and coaching abilities
• Confidence to take initiative and own your role
• A “hands-on” leader who thrives in a team setting
• Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays)
• Valid working rights & eligibility to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.