Store Manager

Petbarn; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro

Novated leasing

Employee Assistance Program

Career growth opportunities

Job summary

Petbarn Ferny Grove in Brisbane is seeking an experienced Store Manager to lead a brand-new store. You will drive sales, deliver exceptional customer service, manage costs, and uphold store standards while coaching a passionate team of pet lovers.

You'll thrive in a hands-on leadership role, with at least two years in a high-volume retail management position and a proven ability to develop staff, hit KPIs, and create a positive store culture that supports pet parents and their companions.

Qualifications

• Minimum 2 years in a management role at a high-volume retailer.
• Proven ability to lead a team and keep staff engaged.
• Organised, KPI-focused with attention to detail.

Responsibilities

• Manage store to maximise overall success and achieve sales budgets.
• Deliver consistent store standards and control costs.
• Train and coach the store team to deliver service excellence.
• Be a hands-on, people-focused retail leader who fosters a positive team culture.

Skills

Retail leadership

Team leadership

Customer service

KPI focus

Job description

At Petbarn, Australia's speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as a Full-Time Store Manager at Petbarn Ferny Grove (Brand new store!) and will suit an experienced pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You'll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You'll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As a Store Manager, you'll play a crucial role in managing and maximising the overall success of the store. You'll create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives. You will also be a hands on, people focused, talented retail leader who works alongside the team and can create and maintain a positive team culture.

Why choose Petbarn:

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer (or similar) in a management role
• Proven ability to lead a team, while keeping the team engaged
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI's

What's in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Competitive Salary and Incentive Program

Please note that only shortlisted candidates will be contacted

At Petbarn, we believe that life is better with pets.We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. At Petbarn we know the unconditional love that pets bring to our everyday lives.

So, we've dedicated ourselves to serving pet passionate people and their pets. For us, it's more about the joy of watching your fish, than it is cleaning the tank! We provide our customers with products; services and advice that they need to become great pet parents. It's what has made Petbarn Australia's leading pet supply retailer.

Source: This is an extract from the company's own website.

At Petbarn, we believe that life is better with pets.We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. At Petbarn we know the unconditional love that pets bring to our everyday lives.

So, we've dedicated ourselves to serving pet passionate people and their pets. For us, it's more about the joy of watching your fish, than it is cleaning the tank! We provide our customers with products; services and advice that they need to become great pet parents. It's what has made Petbarn Australia's leading pet supply retailer.

Source: This is an extract from the company's own website.

What can I earn as a Retail Store Manager