Assistant Store Manager -Ferny Grove

Petbarn; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Pet discounts

Novated leasing

Workplace benefits program

Discounts on health insurance

Employee Assistance Program

Leadership development

Petbarn Foundation

Incentive program

Job summary

Petbarn in Ferny Grove is seeking an Assistant Store Manager to support the Store Manager in driving store success and customer excellence. You will lead a team, train staff, and ensure KPI achievement while delivering strong store standards and cost control.

The role offers pet-care focus with great discounts, development opportunities, and a supportive leadership culture within a leading pet retailer.

Qualifications

• A leader with a hands on approach.
• Have a natural love for animals and people, and passionate about retail.
• At least two years' experience working with a high-volume retailer.
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management.
• Proven ability to lead a team with a focus on team engagement.
• Friendly, patient, and eager to develop and train team.
• Organised and detail-oriented with a focus on achieving KPI’s.

Responsibilities

• Support the Store Manager to manage and maximize the overall success of the store.
• Create a customer-centric environment and achieve sales budgets.
• Deliver consistent store standards and manage costs.
• Train and coach the store team to deliver service excellence and achieve business objectives.

Skills

Leadership

High-volume retail

Team engagement

Management

Organised

Detail-oriented

Job description

Location

: Ferny Grove - 541

Posted on

: 27 October 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full-Time Assistant Store Manager at Fenry Grove, andwill suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Ready to Join?

This position is available at: Ferny Grove - 541
T7, Ferny Grove Central,
FERNY GROVE