Store Manager - Petbarn Maroubra

Petbarn; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro​

Novated leasing

Employee Assistance Program 24/7

Career growth opportunities

Pet-friendly workspace

Job summary

Petbarn Maroubra is seeking a Store Manager to lead a high-volume retail environment with passion for pets. You will guide the team to deliver exceptional customer service, achieve sales targets, and maintain store standards while controlling costs.

You will train and mentor staff, create a customer-centric culture, and drive performance across the store. The role requires hands-on leadership and a commitment to Petbarn values and community initiatives.

Qualifications

• Proven ability to lead a team in a high-volume retail environment.
• Strong customer service orientation and ability to train staff to deliver service excellence.
• Ability to drive KPI achievement and store performance.

Responsibilities

• Lead and manage store operations to maximise sales and profitability.
• Coach and develop team members, fostering a positive and collaborative culture.
• Maintain store standards, build customer relationships and ensure health and safety compliance.

Skills

Store leadership

People management

Customer service

Job description

Location:Maroubra - 560
Posted on:21 October 2026

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as a Full Time Store Manager at Petbarn Maroubraand will suit an experienced pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As a Store Manager, you’ll play a crucial role in managing and maximising the overall success of the store. You’ll create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives. You will also be a hands on, people focused, talented retail leader who works alongside the team and can create and maintain a positive team culture.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer (or similar) in a management role
• Proven ability to lead a team, while keeping the team engaged
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Competitive Salary and Incentive Program