Store Manager

Our Town Fencing; Ballarat; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Monthly KPI Bonus

Monthly Safety Bonus

Employee Referral Bonus

Job summary

Our Town Fencing in Ballarat VIC is seeking a passionate Store Manager to lead our store operations and drive sales. You will manage a small team, uphold high store standards, and foster strong customer relationships across retail and trade while maintaining a safe work environment.

Join a dynamic and growing business dedicated to quality and service, with a focus on building lasting customer partnerships and delivering measurable results.

Qualifications

• Experience in Store/Branch or Department Management.
• Proven track record attracting customers and delivering results.
• Clear, confident communication with the team.
• Process mindset with examples of improvements.
• Ability to pack orders and load vehicles.
• Desire to build customer base across trade, distributor and retail.
• Strong store presentation and hands-on, results-driven.
• Advanced computer skills.

Responsibilities

• Build sales and establish a solid customer base across retail & trade.
• Attract new customers and grow the business.
• Maintain sales targets and drive results.
• Oversee day-to-day store operations and standards.
• Develop relationships with employees and customers.
• Lead a small team and ensure WHS-compliant safe environment.
• Follow company systems and procedures.

Skills

Store management

Team leadership

Sales targets

Communication skills

Process implementation

Order packing

Customer base development

WH&S compliance

Advanced computer skills

Job description

Our Town Fencing is currently seeking a passionate Store Manager to join our industry leading business in Ballarat VIC.

About us

Our Town Fencing is a leading provider of high-quality fencing solutions. With over 20 years of experience in the industry, Our Town Fencing is dedicated to delivering exceptional customer service and innovative products. Join us and be part of a dynamic and growing team that is passionate about making a difference.

The Role

The Store Manager plays a crucial role in driving sales, building strong customer base, and leading day-to-day store operations. This hands-on position involves managing a small team, maintaining high store standards, and ensuring a safe and efficient work environment, all while exceeding business expectations.

Your Responsibilities

• Building sales and establishing a solid customer base - both retail & trade.
• Identifying and attracting new customers, this will be the basis of all tasks.
• Maintaining a strong drive to reach and exceed sales targets.
• Managing day-to-day store operations, including the implementation of business standards.
• Developing effective working relationships with employees and customers.
• Leading a small team and ensuring a safe work environment in accordance with WHS legislation.
• Following all company systems and procedures.

What you'll need to succeed

• Previous experience in Store/Branch or Department Management (Essential).
• A proven track record of attracting customers and consistently delivering strong results.
• Demonstrated clear and confident communication skills, with the ability to provide effective direction to the team.
• An apperception for process, with examples of successful process implementation.
• The physical capability to pack orders and load vehicles.
• A strong desire to build and maintain a solid customer base across trade, distributor and retail.
• A high standard for store presentation and cleanliness, and thrived in a hands-on, results-driven environment.
• Advanced computer skills.

What's in it for you?

• Attractive base salary.
• Monthly KPI Bonus.
• Monthly Safety Bonus.
• Employee Referral Bonus available.

Do you fit in with the Our Town Fencing Core Values?

• Have a go- Takes action, passionate, genuine, energetic & fun.
• Competes & Wins- Can do, organised, effective, competent.
• Committed- To the business, to each other, safety, focused, sustained performer, hard work ethic.
• Easy to Deal With- Customer focused; helps first; knows where we stand.
• Integrity- Do the right thing even when no one is watching. Be open.
• Getting Better All the Time- Be better tomorrow, open to change, growth & learning.