Sales and Warehouse Assistant

Our Town Fencing; Gosford; On-site; AUD 41,000 - 58,000; Full time

Benefits offered by this job

Weekly pay

Ongoing training

Supportive team culture

Uniforms provided

Safety bonus

Employee referral bonus

Job summary

Our Town Fencing is seeking a Sales and Warehouse Assistant to join our Tuggerah team. You will provide outstanding customer service, help maintain store presentation, and support efficient warehouse operations.

The role offers 38 hours per week, casual rate discussions, and opportunities for training and development within a supportive team culture.

Qualifications

• Provide excellent customer service in-store and over the phone.
• Maintain store presentation and support warehouse operations.
• Operate forklifts and warehouse equipment (training provided).
• Load and unload deliveries and manage stock levels.
• Assist customers with product selection and inquiries.
• Maintain safety and cleanliness in the warehouse.
• Familiar with inventory management and stocktakes.

Responsibilities

• Operate forklifts and warehouse equipment as needed.
• Load and unload deliveries for customers.
• Receive stock and maintain accurate stock levels.
• Pick and pack orders with attention to detail.
• Deliver excellent customer service in-store and over the phone.
• Assist customers with product selection and inquiries.
• Support monthly stocktakes and warehouse cleanliness.

Skills

Customer service

Retail sales

Inventory management

Forklift operation

Communication

Teamwork

Job description

Our Town Fencing is currently seeking a Sales and Warehouse Assistant to join our team in Tuggerah.

Who are we?

Our Town Fencing is a leading provider of high-quality fencing solutions. With over 20 years of experience in the industry, Our Town Fencing is dedicated to delivering exceptional customer service and innovative products. Join us and be part of a dynamic and growing team that is passionate about making a difference.

The Role:

You will play a crucial role in providing excellent customer service, maintaining our store's presentation, and supporting the efficient operations of our warehouse.

Rate:

Competitive pay rates $36.11 (casual rate).

Hours:

38 Hours, Monday to Friday, every second Saturday.

What you will be doing:

• Operate forklifts and warehouse equipment (training provided if required).
• Load and unload deliveries for customers efficiently and safely.
• Receive stock and manage inventory to maintain accurate stock levels.
• Pick and pack customers' orders with attention to detail.
• Deliver exceptional customer service in-store and over the phone.
• Assist customers with product selection, order processing, and general inquiries.
• Support monthly stocktakes.
• Collaborate with team members to maintain a clean, safe and productive warehouse environment

What we are looking for:

• Previous experience in retail or sales, ideally in building supplies or home improvement.
• Familiarity with warehouse operations and inventory management.
• Forklift licence preferred (training available); MR licence a bonus.
• Strong communication skills and a customer-focused attitude.
• Physically fit and comfortable handling heavy materials.
• Detail-oriented with a tidy organised approach.
• Team player with a positive attitude and willingness to learn.
• Basic computer skills for inventory and sales systems.

What's in it for you?

• Competitive pay rates.
• Weekly pay cycle.
• Ongoing training and development.
• Supportive team culture.
• Uniforms provided (excluding steel cap boots).
• Safety bonus.
• Employee referral bonus.

Do you fit in with the Our Town Fencing Core Values?

• Have a go- Takes action, passionate, genuine, energetic & fun.
• Competes & Wins- Can do, organised, effective, competent.
• Committed- To the business, to each other, safety, focused, sustained performer, hard work ethic.
• Easy to Deal With- Customer focused; helps first; knows where we stand.
• Integrity- Do the right thing even when no one is watching. Be open.
• Getting Better All the Time- Be better tomorrow, open to change, growth & learning.