Store Leader - Premium Outdoors Elite Guest Experience

Amer Sports Corporation; Willoughby; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Arc’teryx kit provided from day one

Product discounts across Arc’teryx and

Job summary

Arc’teryx in Chatswood, NSW, seeks a store leader to build an engaged team and deliver world-class guest experiences. You’ll drive performance, recruitment, onboarding, and community connection while upholding Arc’teryx values.

Lead with authenticity, manage labour and inventory, and partner with the broader business to grow the brand locally. This role centers on people, product, and excellent guest service.

Qualifications

• 3–5 years of retail leadership in a fast-paced environment.
• Strong financial acumen across budgeting and expense management.
• Proven ability to develop and coach high-performing teams.

Responsibilities

• Build, develop, and lead a high-performing store team.
• Deliver best-in-class guest experience on the floor.
• Oversee store operations, labour, and inventory with strong oversight.
• Lead recruitment, onboarding, and ongoing coaching.
• Foster Arc’teryx values and connect with the local community.
• Manage product flow, merchandising, and stock reporting.
• Drive sustainability, innovation, and outdoor‑oriented culture.
• Lead weekly leadership huddles to align product, people and operations.

Skills

Retail leadership

Guest experience focus

Budgeting and cost control

People development

Job description

Arc’teryx in Chatswood, NSW, seeks a store leader to build an engaged team and deliver world-class guest experiences. You’ll drive performance, recruitment, onboarding, and community connection while upholding Arc’teryx values.

Lead with authenticity, manage labour and inventory, and partner with the broader business to grow the brand locally. This role centers on people, product, and excellent guest service.