Store Manager

Amer Sports EMEA; Willoughby; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Arc'teryx kit provided

Staff discounts across Arc'teryx andAM

Two consecutive days off

Salary package with bonus opportunity

Career growth and development

Mental health & wellbeing support

Training & leadership development

Outdoor, purpose-led team

Job summary

Arc'teryx in Chatswood is seeking a store leader to inspire and guide a high-performing team. You will lead on-floor operations, guest experience, and end-to-end store performance, including labor, expenses, and inventory.

This role focuses on authentic leadership, local community connection, and delivering world-class product experiences. You will drive growth through people development, sustainability focus, and strong operational oversight in a dynamic retail environment.

Qualifications

• Bring 3–5 years of retail leadership experience in a fast-paced environment.
• Commercial mindset with ability to balance people, product, and profit.
• Strong financial acumen across budgeting, expense management, and performance driving.
• Love developing people and building capable, confident teams.
• Passionate about sustainability, innovation, and community.
• Embrace change, ambiguity, and opportunity with a calm, solutions-focused mindset.
• Collaborative, curious, and always looking for a better way.
• Lead with authenticity, intention, and clear communication.
• Passionate about product and inspired by the outdoors, adventure, and exploration.

Responsibilities

• Building, developing, and leading an engaged, high-performing team.
• Leading from the floor and delivering a best-in-class guest experience.
• Launching and operating a commercially successful store with strong oversight of labour, expenses, and inventory.
• Owning the end-to-end employee experience - from recruitment and onboarding to coaching and development.
• Creating a store culture that reflects Arc'teryx values and authentically connects with the local community.
• Managing product flow, visual merchandising, and inventory operations.
• Championing sustainability, innovation, and outdoor exploration.
• Leading weekly leadership huddles to align people, product, operations, and community.

Skills

Retail leadership

Budgeting

Guest experience

Staff coaching

Sustainability

Communication

Product passion

Tools

Point-of-sale systems

Job description

You’re leading from the floor - connecting with your team, building community, making smart commercial decisions, and bringing the Arc'teryx vision to life in our Chatswood store.

This is more than running a store. It's about creating a space where world-class product meets world-class guest experience, where people feel inspired to explore further, and where culture, community, and performance come together.

About Arc'teryx

Founded in the Canadian Coast Mountains, Arc'teryx is built on a relentless commitment to design, craftsmanship, and performance. We create premium technical apparel and equipment designed for mountain environments and built to solve problems.

As we continue to grow globally, we're looking for a passionate leader to help shape this next chapter.

Why you'll love working here

• Your Arc'teryx kit provided from day one
• Generous product discounts across Arc'teryx and affiliated Amer Sports brands
• Two consecutive days off to support work/life balance
• Competitive salary package and bonus opportunity
• Real career growth and development pathways within a global business
• Access to free mental health and wellbeing support through our Employee Assistance Program
• Ongoing training, leadership development, and learning opportunities
• Be part of a passionate, purpose-led team that loves the outdoors

Your Arc'teryx kit provided from day one

Generous product discounts across Arc'teryx and affiliated Amer Sports brands

Two consecutive days off to support work/life balance

Competitive salary package and bonus opportunity

Real career growth and development pathways within a global business

Access to free mental health and wellbeing support through our Employee Assistance Program

Ongoing training, leadership development, and learning opportunities

Be part of a passionate, purpose-led team that loves the outdoors

What you'll be doing

• Building, developing, and leading an engaged, high-performing team
• Leading from the floor and delivering a best-in-class guest experience
• Launching and operating a commercially successful store with strong oversight of labour, expenses, and inventory
• Owning the end-to-end employee experience - from recruitment and onboarding to coaching and development
• Creating a store culture that reflects Arc'teryx values and authentically connects with the local community
• Managing product flow, visual merchandising, and inventory operations
• Championing sustainability, innovation, and outdoor exploration
• Leading weekly leadership huddles to align people, product, operations, and community

Building, developing, and leading an engaged, high-performing team

Leading from the floor and delivering a best-in-class guest experience

Launching and operating a commercially successful store with strong oversight of labour, expenses, and inventory

Owning the end-to-end employee experience - from recruitment and onboarding to coaching and development

Creating a store culture that reflects Arc'teryx values and authentically connects with the local community

Managing product flow, visual merchandising, and inventory operations

Championing sustainability, innovation, and outdoor exploration

Leading weekly leadership huddles to align people, product, operations, and community

You’ll thrive in this role if you

• Bring 3-5 years of retail leadership experience in a fast-paced environment
• Are commercially minded and know how to balance people, product, and profit
• Have strong financial acumen across budgeting, expense management, and performance driving
• Love developing people and building capable, confident teams
• Are passionate about sustainability, innovation, and community
• Embrace change, ambiguity, and opportunity with a calm, solutions-focused mindset
• Are collaborative, curious, and always looking for a better way
• Lead with authenticity, intention, and clear communication
• Are passionate about product and inspired by the outdoors, adventure, and exploration

Bring 3-5 years of retail leadership experience in a fast-paced environment

Are commercially minded and know how to balance people, product, and profit

Have strong financial acumen across budgeting, expense management, and performance driving

Love developing people and building capable, confident teams

Are passionate about sustainability, innovation, and community

Embrace change, ambiguity, and opportunity with a calm, solutions-focused mindset

Are collaborative, curious, and always looking for a better way

Lead with authenticity, intention, and clear communication

Are passionate about product and inspired by the outdoors, adventure, and exploration

At Arc'teryx, we're committed to creating an inclusive and welcoming culture where everyone feels safe, valued, and heard. We celebrate diverse perspectives, backgrounds, and experiences, and we encourage all candidates to apply - who you are matters here.