Store Leader — Outdoor Gear, Guest Experience & Growth

Amer Sports EMEA; Willoughby; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Arc'teryx kit provided

Staff discounts across Arc'teryx andAM

Two consecutive days off

Salary package with bonus opportunity

Career growth and development

Mental health & wellbeing support

Training & leadership development

Outdoor, purpose-led team

Job summary

Arc'teryx in Chatswood is seeking a store leader to inspire and guide a high-performing team. You will lead on-floor operations, guest experience, and end-to-end store performance, including labor, expenses, and inventory.

This role focuses on authentic leadership, local community connection, and delivering world-class product experiences. You will drive growth through people development, sustainability focus, and strong operational oversight in a dynamic retail environment.

Qualifications

• Bring 3–5 years of retail leadership experience in a fast-paced environment.
• Commercial mindset with ability to balance people, product, and profit.
• Strong financial acumen across budgeting, expense management, and performance driving.
• Love developing people and building capable, confident teams.
• Passionate about sustainability, innovation, and community.
• Embrace change, ambiguity, and opportunity with a calm, solutions-focused mindset.
• Collaborative, curious, and always looking for a better way.
• Lead with authenticity, intention, and clear communication.
• Passionate about product and inspired by the outdoors, adventure, and exploration.

Responsibilities

• Building, developing, and leading an engaged, high-performing team.
• Leading from the floor and delivering a best-in-class guest experience.
• Launching and operating a commercially successful store with strong oversight of labour, expenses, and inventory.
• Owning the end-to-end employee experience - from recruitment and onboarding to coaching and development.
• Creating a store culture that reflects Arc'teryx values and authentically connects with the local community.
• Managing product flow, visual merchandising, and inventory operations.
• Championing sustainability, innovation, and outdoor exploration.
• Leading weekly leadership huddles to align people, product, operations, and community.

Skills

Retail leadership

Budgeting

Guest experience

Staff coaching

Sustainability

Communication

Product passion

Tools

Point-of-sale systems

Job description

Arc'teryx in Chatswood is seeking a store leader to inspire and guide a high-performing team. You will lead on-floor operations, guest experience, and end-to-end store performance, including labor, expenses, and inventory.

This role focuses on authentic leadership, local community connection, and delivering world-class product experiences. You will drive growth through people development, sustainability focus, and strong operational oversight in a dynamic retail environment.