Store Lead, Byron Bay: Elevate Team & Customer Experience

Dissh; Byron Bay; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Store Management Bonus Program

Staff Discount

Summer Fridays

Retail Leaders Conference

Job summary

DISSH Byron Bay is opening a new store and you’ll lead the vision, culture, and performance of the team, delivering exceptional customer experiences while bringing the DISSH brand to life every day. This is a ground‑up leadership role.

We’re seeking a people‑first leader with commercial acumen, a passion for styling, service and development. You’ll own operations, coaching, stock, VM, KPIs, and collaborate with Area Managers and HQ to drive continuous improvement.

Qualifications

• 2+ years experience as Store Manager (Australian premium fashion/retail)
• Passionate about providing excellent customer service and experiential retail
• Excellent organisational, analytical, and business management skills
• Dynamic hands-on leader who motivates and coaches a team to succeed
• Strong emotional intelligence, communication skills, and the ability to influence at all levels
• Passion for the DISSH brand, vision and mission and ability to embed this within a team

Responsibilities

• Lead and inspire a high-performing retail team with a focus on accountability, energy, and impact
• Own your store’s performance: from KPIs to visual merchandising to people development
• Deliver a best in class customer experience that reflects the DISSH brand and values
• Drive team coaching, styling and sales training to build capability and confidence
• Oversee stock, inventory accuracy, VM execution and daily operations
• Collaborate with Area Managers, HQ departments and other Store Managers to share insights and wins with a mindset of continuous improvement

Skills

Store management

Leadership

Coaching

Sales training

Visual merchandising

Inventory control

Customer service

Job description

DISSH Byron Bay is opening a new store and you’ll lead the vision, culture, and performance of the team, delivering exceptional customer experiences while bringing the DISSH brand to life every day. This is a ground‑up leadership role.

We’re seeking a people‑first leader with commercial acumen, a passion for styling, service and development. You’ll own operations, coaching, stock, VM, KPIs, and collaborate with Area Managers and HQ to drive continuous improvement.