Customer Experience Leader — Inspire Your Store Team

endeavour group careers; Bega; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Staff discount

Employee assistance program

Career development

Job summary

Dan Murphy's in Bega is seeking an Assistant Store Manager (Customer Experience) to lead a team in delivering a world-class shopping experience and inspiring merchandising that keeps our community returning to Dan’s.

You’ll coach and develop staff, drive in-store initiatives, and foster an inclusive culture where every team member can thrive while you model energy, integrity and customer-first decision making.

Responsibilities

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

Job description

Dan Murphy's in Bega is seeking an Assistant Store Manager (Customer Experience) to lead a team in delivering a world-class shopping experience and inspiring merchandising that keeps our community returning to Dan’s.

You’ll coach and develop staff, drive in-store initiatives, and foster an inclusive culture where every team member can thrive while you model energy, integrity and customer-first decision making.