Store Duty Manager: Lead Team & Service

ALDI Stores Australia; Sydney; On-site; AUD 29,000 - 48,000; Full time

Benefits offered by this job

Shift allowances

35-hour week

Parental leave

Wellbeing program

Employee Assistance Program

Free physiotherapy

Job summary

ALDI is seeking a Duty Manager to lead and support store operations in Sydney. You’ll supervise shifts, guide team members, and ensure excellent customer service while maintaining store standards. This role emphasizes leadership, safety, and effective communication within a collaborative team environment.

You will drive sales, manage customer inquiries, and foster a positive workplace culture. The position offers training and career growth with a focus on delivering ALDI’s Good Different ethos.

Qualifications

• Experience in supervising staff and leading shifts.
• Excellent customer service and communication skills.
• Ability to train and onboard team members.

Responsibilities

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Skills

Leadership

Customer service

Teamwork

Communication

Job description

ALDI is seeking a Duty Manager to lead and support store operations in Sydney. You’ll supervise shifts, guide team members, and ensure excellent customer service while maintaining store standards. This role emphasizes leadership, safety, and effective communication within a collaborative team environment.

You will drive sales, manage customer inquiries, and foster a positive workplace culture. The position offers training and career growth with a focus on delivering ALDI’s Good Different ethos.