Retail Duty Manager: Lead Team & Service (Evenings/Weekends)

ALDI Stores Australia; Sydney; On-site; AUD 48,000 - 63,000; Full time

Benefits offered by this job

Hourly rate plus shift allowances

35-hour work week

Parental leave benefits

Wellbeing program

Job summary

ALDI Stores Australia is seeking a Duty Manager in Sydney to lead store operations, supervise shifts and deliver excellent customer service. You will guide a team, handle customer inquiries, and ensure the store runs smoothly during your shift.

You will open/close, train colleagues, and maintain a safe shopping environment while upholding ALDI’s high standards. A strong leadership mindset and a customer‑first approach are essential.

Qualifications

• Lead by example and supervise shifts in a retail store.
• Provide friendly, efficient customer service at registers and on the shop floor.
• Communicate clearly with colleagues and management to maintain store standards.

Responsibilities

• Open and close the store and supervise shifts.
• Offer feedback that is constructive and inspiring.
• Assist in training and onboarding team members.
• Serve customers at the registers with a smile.
• Keep shelves stocked and presentable for easy shopping.
• Identify hazards or incidents to keep staff and customers safe.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

ALDI Stores Australia is seeking a Duty Manager in Sydney to lead store operations, supervise shifts and deliver excellent customer service. You will guide a team, handle customer inquiries, and ensure the store runs smoothly during your shift.

You will open/close, train colleagues, and maintain a safe shopping environment while upholding ALDI’s high standards. A strong leadership mindset and a customer‑first approach are essential.