Store Department Lead, Retail Operations

Kmart; Brisbane; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Team member discounts across Kmart, 2

Career pathways across Kmart Group and

Ongoing leadership development and支持

Résumé du poste

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment and customer service. Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

This role balances hands-on leadership with strategic initiatives to keep the store running smoothly and deliver

Qualifications

• Experience leading retail teams and driving customer experience.
• Strong communication and data-driven decision making.
• Ability to adapt to changing priorities and lead through change.

Responsabilités

• Leadership & Motivation - Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking - Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building - Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence - Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability - Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset - Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

Connaissances

Leadership

Strategic thinking

Relationship building

Operational excellence

Resilience

Growth mindset

Description du poste

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment and customer service. Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

This role balances hands-on leadership with strategic initiatives to keep the store running smoothly and deliver