Retail Department Leader: Inspire Teams & Drive Excellence

Kmart; Wangaratta; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Team member discounts

Bonus potential

Leadership development

Career pathways

Work-life balance

Job summary

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service. Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep

Qualifications

• Experience leading retail teams with a focus on customer experience.
• Ability to translate data and benchmarks into effective solutions.
• Strong collaboration and transparent communication with stakeholders.
• Commitment to safe, compliant store operations and process execution.

Responsibilities

• Leadership & Motivation – support team decisions and promote a safe, inclusive, engaging culture.
• Strategic Thinking – address process breakdowns quickly using data and metrics.
• Relationship Building – share information openly to avoid surprises and align goals.
• Operational Excellence – improve processes and outcomes, reduce inefficiencies.
• Resilience & Adaptability – learn from mistakes and adapt to changing situations.
• Growth Mindset – apply new concepts and support team learning and change.

Skills

Leadership

Strategic Thinking

Relationship Building

Operational Excellence

Resilience

Growth Mindset

Job description

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service. Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep