Retail Department Manager — Lead Teams & Elevate Experience

Kmart Australia Limited; Wangaratta; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Team member discounts across Kmart, r

Bonus potential

Ongoing leadership development and 1

Career pathways across Kmart Group and

Working 1 in 3 weekends balance

Job summary

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and service.

Requiring strong product knowledge and the ability to adapt to changing priorities, you will ensure a safe, compliant store environment while implementing key initiatives and driving strong results in a fast-paced retail setting. If you're ready to lead with confidence, this is your opportunity to shine at Kmart.

Qualifications

• Experience leading teams in retail or service environments.
• Strong communication and people management skills.
• Ability to analyze data and drive improvements.

Responsibilities

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking – Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building – Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence - Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability – Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset – Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

Skills

Leadership

Strategic Thinking

Relationship Building

Operational Excellence

Resilience

Growth Mindset

Job description

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and service.

Requiring strong product knowledge and the ability to adapt to changing priorities, you will ensure a safe, compliant store environment while implementing key initiatives and driving strong results in a fast-paced retail setting. If you're ready to lead with confidence, this is your opportunity to shine at Kmart.