Department Manager — Lead a High-Impact Retail Team

Kmart Group; New South Wales; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Team member discounts

Career pathways

Leadership development

Work-life balance

Job summary

Kmart Group is seeking a Department Manager to lead teams across merchandising, replenishment and customer service, ensuring high standards of operation and safety. You will guide staff, drive process improvements and deliver strong store results.

We value strong product knowledge, adaptability, and a collaborative approach to meet customer needs. Join a nationwide retailer focused on development and inclusive team culture.

Qualifications

• Proven leadership experience in retail or service environments.
• Ability to drive process improvements with data and metrics.
• Strong communication and teamwork skills.
• Demonstrated capability to manage safety, compliance and store standards.
• Resilient and adaptable to change in a fast-paced setting.
• Committed to continuous learning and supporting team development.

Responsibilities

• Lead and motivate store teams to achieve high customer service standards.
• Apply strategic thinking to resolve process issues and improve operations.
• Build transparent relationships and involve stakeholders to meet targets.
• Focus on efficient merchandising, replenishment and store execution.
• Demonstrate resilience and adaptability in changing priorities.
• Foster a growth mindset and support team learning and improvement initiatives.

Skills

Leadership

Strategic Thinking

Relationship Building

Operational Excellence

Resilience

Growth Mindset

Job description

Kmart Group is seeking a Department Manager to lead teams across merchandising, replenishment and customer service, ensuring high standards of operation and safety. You will guide staff, drive process improvements and deliver strong store results.

We value strong product knowledge, adaptability, and a collaborative approach to meet customer needs. Join a nationwide retailer focused on development and inclusive team culture.