Storage Consultant

Talentblue; Melbourne; On-site; AUD 30,000 - 35,000; Part time

Benefits offered by this job

12% superannuation

Hands-on onboarding

20 hours per week roster

Job summary

Talentblue is seeking a Storage Consultant for a permanent part-time role in Melbourne. The role balances front-office sales, tenancy administration, and on-site logistics within a secure self-storage and warehouse environment.

You will greet tenants, process leases, manage payments, and perform light maintenance. A forklift licence is preferred, with 20 hours per week and growth opportunities within a supportive team.

Qualifications

• Minimum 2 years in customer service, sales, retail, or facilities/property administration.
• Experience handling leases, contracts, and tenant accounts.
• Valid Australian Driver's Licence and forklift licence (or willingness to obtain).
• Hands-on, proactive approach to maintaining a clean, secure workplace.

Responsibilities

• Greet tenants and visitors; respond to enquiries; conduct facility tours and convert leads.
• Prepare lease documents, onboard tenants, issue access keys, process payments, follow up on arrears.
• Perform daily site checks, lock checks, and routine maintenance to keep the site pristine.
• Operate site equipment including forklift to support deliveries and logistics.
• Maintain tenant records and unit availability using facility management software and ensure WHS compliance.

Skills

Customer service

Sales

Administrative literacy

Tools

MS Office suite

Facility management software

Lease administration tools

Job description

Storage Consultant | Permanent Part-Time

About Our Client

Our client is a premier provider of secure self-storage, warehouse logistics, and commercial office workspaces. Operating with high standards of operational discipline, modern security systems, and a customer-first mindset, they provide clean, modern spaces backed by professional service and support.

About the Role

Talentblue is currently seeking a proactive, customer-focused, and hands-on Storage Consultant to join our client's team on a permanent part-time basis.
Reporting directly to the Facilities Manager, you will serve as the primary face of the facility. Your time will be evenly balanced between handling customer sales enquiries, running front-office administration, and staying active across the site with hands-on facility maintenance and logistics.

Key Responsibilities

• Sales Conversion & Customer Care: Greet incoming tenants, visitors, and contractors with polished front-office presentation. Respond to phone, email, and walk-in enquiries, conduct persuasive facility tours, and convert leads into active storage, office, and warehouse tenancies.
• Leasing & Front-Desk Administration: Prepare lease agreements, onboard new tenants, verify identification, issue access keys, process payments, and conduct respectful arrears follow-ups.
• Site Upkeep & Security Operations: Conduct daily walk-throughs, unit lock checks, overlocking routines, and vacant unit inspections. Carry out routine light maintenance, cleaning, waste handling, and unit turnover prep to keep the site pristine.
• Logistics & Equipment: Safely operate site equipment, including a forklift, to assist with tenant deliveries, parcel intake, and general site logistics.
• Systems & Retail Inventory: Maintain tenant records and unit availability using facility management software, monitor retail stock (packing boxes, padlocks, tape), and uphold strict Workplace Health & Safety (WHS) records.

What's on Offer

• Stable, Permanent Employment: 20 hours per week with clear roster stability and scope for additional hours.
• Competitive Package: Pro-rata salary of $30,000 - $35,000 plus 12% superannuation.
• Hands-on Training: Comprehensive onboarding, including training in industry-standard software and operational procedures.
• Varied, Engaging Work: A balanced routine blending office administration, customer consultation, and active warehouse operations.
• Supportive Environment: Direct, approachable leadership and ongoing opportunities to develop new skills.

What We Are Looking For

• Experience: Minimum 2 years of experience in customer service, sales, retail, or facilities/property administration (prior background in self-storage or commercial property is highly regarded).
• Administrative Competency: Solid computer literacy, high attention to detail for contracts and accounts, and quick adaptability to management systems.
• Licences & Availability: Valid Australian Driver's Licence, readiness to work alternate Saturday shifts (approx. 5 hours), and a valid Forklift Licence (or genuine willingness to obtain one upon commencement).
• Hands-On Attitude: Practical, problem-solving mindset with pride in maintaining a clean, secure, and organised physical environment.