Statewide In-Home Aide - Caring, Dependable, Paid Sick Time

Complete Home Care Holdings; Western Australia; On-site; AUD 110,000 - 160,000; Full time

Job summary

Complete Home Care Holdings seeks a ServiceNow Developer to design, configure, develop and support secure, scalable solutions on the ServiceNow platform. The role collaborates with analysts, architects, testers and client stakeholders to translate requirements into maintainable platform outcomes.

You will configure workflows, forms, integrations and scripts; follow development standards; perform unit testing, peer reviews and documentation; support releases, upgrades and data migration; work in

Qualifications

• Hands-on ServiceNow development experience.
• Experience with modules and platform capabilities.
• Desirable certifications: SNSA, SCAP or related.

Responsibilities

• Configure and develop ServiceNow applications, workflows, forms, integrations, scripts and automation.
• Translate requirements and designs into secure, maintainable components.
• Follow development standards and favour configuration and reusable patterns.

Skills

ServiceNow development

Platform capabilities

Strong communication

Education

ServiceNow Certified System Administrator

Certified Application Developer

Tools

Source control

Automated testing

Upgrades

Agile delivery

Job description

ServiceNow Developer

The ServiceNow Developer designs, configures, develops and supports secure, scalable solutions on the ServiceNow platform. The role works closely with analysts, architects, testers and client stakeholders to translate requirements into maintainable platform outcomes.

Key responsibilities

• Configure and develop ServiceNow applications, workflows, forms, integrations, scripts and automation.
• Translate approved requirements and solution designs into secure, maintainable technical components.
• Follow ServiceNow development standards and favour configuration and reusable patterns over unnecessary customisation.
• Complete unit testing, peer reviews, defect resolution and technical documentation.
• Support releases, upgrades, data migration, integration and production troubleshooting activities.
• Work collaboratively in agile delivery teams and communicate estimates, progress, dependencies and risks.
• Protect client information and comply with security, access, change and release controls.

What you will bring

• Hands‑on ServiceNow development experience using relevant modules and platform capabilities.
• ServiceNow Certified System Administrator is desirable; Certified Application Developer or relevant implementation certifications are highly regarded.
• Experience with source control, automated testing, upgrades and agile delivery is desirable.
• Strong written and verbal communication skills, with the ability to work effectively with clients and colleagues.
• Sound judgement, initiative and the ability to manage competing priorities in a changing environment.
• A collaborative, respectful approach and willingness to support work beyond immediate responsibilities when needed.
• Commitment to quality, confidentiality, security, workplace policies and client compliance requirements.
• Curiosity about emerging technology and openness to using approved AI tools responsibly to improve outcomes.
• Advance your career working on meaningful and varied projects with great people.
• Enjoy a people‑first culture focused on wellbeing, fun and happiness.
• Be part of a growing, sovereign Australian technology business.
• Work in an innovative environment where you can own your work, think differently and create impact.
• Join an inclusive workplace where we celebrate our diversity and you feel like you belong.
• Access professional development and clear pathways to learn, grow and be mentored by our leaders.

Recruitment and EEO

We strongly encourage Aboriginal & Torres Strait Islander people to apply.