State Network Representative

DuluxGroup Ltd.; City of Greater Dandenong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Private health extras

Product discounts and partner offers

Fitness Passport access

Parental leave 20 weeks (primary) + 2w

Learning & development pathway

Wellbeing hub & EAP

Recognition programs

Job summary

Dulux Acratex is seeking a State Network Representative to drive growth across our priority store network and bring the Acratex strategy to life at a local level. You will work closely with store teams, sales leaders and customers to build capability through product and market training and to identify opportunities that deliver measurable results.

You will use CRM insights, market knowledge and strong relationships to enhance customer engagement, optimise merchandising and support growth events

Qualifications

• Experience in paint, coatings, construction, building products, trade or related industry.
• Background working with retail, reseller, franchise or trade store networks.
• Proven success in customer engagement, sales support, business development or category growth.
• Experience using CRM systems to manage customer activity, opportunities and stakeholder relationships.
• Confident delivering training, coaching and capability-building activities.
• Strong relationship-building, communication and influencing skills.
• Commercially minded with a customer-focused approach and a drive to deliver results.
• Highly organised with strong planning and time management abilities.

Responsibilities

• Drive growth across the priority store network by implementing the Acratex strategy at a local level.
• Collaborate with store teams, sales leaders and customers to build capability through product and market training.
• Identify new business opportunities and support growth initiatives that deliver commercial results.
• Act as a link between the Acratex business and store network, using CRM insights and market knowledge to enhance customer engagement.
• Support merchandising and ranging optimization and assist with growth events and promotions across the state.

Skills

Paints & coatings knowledge

Retail store networks

Customer engagement

CRM proficiency

Training delivery

Relationship management

Organised & planning

Autonomous working

Data-driven problem solving

Job description

About Us

Dulux Acratex is a market leader in high-performance texture coatings, façade systems, and roofing solutions, designed to protect and beautify the Australian built environment. From iconic heritage restorations to cutting-edge residential and commercial projects, we deliver style, durability, and sustainability that stand the test of time.

As part of DuluxGroup, we offer a culture of innovation, collaboration, and growth. Our people enjoy world-class training, career pathways, and benefits like flexible work options and generous parental leave. Join us and help shape iconic spaces while building a rewarding career in a team that values creativity and excellence.

What You'll Be Doing

As a State Network Representative, you'll play a critical role in driving growth across our priority store network by bringing the Acratex strategy to life at a local level. Working closely with store teams, sales leaders and customers, you'll build capability through product and market training, identify new business opportunities, and support the execution of growth initiatives that deliver commercial results. You'll also act as a trusted link between the Acratex business and our store network, using CRM insights, market knowledge and strong relationships to enhance customer engagement, optimise merchandising and ranging, and support growth events and promotional activities across your state.

Our Benefits

• Up to $1,000 net annually to cover private health extras gap costs


• Exclusive discounts on DuluxGroup products and partner offers


• Stay active anytime, anywhere through our partnership with Fitness Passport


• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one


• Market leading learning, development and career pathways


• Access to our Wellbeing Hub and full EAP support


• Recognition programs that celebrate your impact

What We're Looking For

• Experience within paint, coatings, construction, building products, trade or a related industry


• Background working with retail, reseller, franchise or trade store networks


• Demonstrated success in customer engagement, sales support, business development or category growth


• Experience using CRM systems to manage customer activity, opportunities and stakeholder relationships


• Confidence delivering training, coaching and capability-building activities


• Strong relationship-building, communication and influencing skills


• Commercially minded with a customer-focused approach and a passion for delivering results


• Highly organised with excellent planning and time management skills


• Ability to work autonomously while collaborating effectively across multiple stakeholders


• Data-driven and adaptable, with a practical approach to identifying opportunities and solving problems

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine A Better Place’.

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.