State Manager Home Lending Commercial/SME & SB WA

BT; Perth; On-site; AUD 180,000 - 290,000; Full time

Job summary

Westpac in Perth seeks a State Manager Home Lending to lead WA's home lending across Commercial, SME and Small Business. You will guide a high-performing team of Home Lending Managers and set the strategic direction for the region.

You will partner with Commercial, SME and Small Business bankers to deliver a seamless, high-quality home lending experience from first conversation to settlement, simplify processes, and drive customer outcomes while upholding lending governance and regulatory

Qualifications

• Experience leading and developing high-performing relationship-based teams.
• Strong home lending knowledge for Commercial, SME and Small Business clients.
• Ability to build partnerships across banking lines including lending, credit and operations.
• Sound judgement on lending, credit, risk and regulatory requirements.
• Customer-focused approach with ability to translate insights into improvements.

Responsibilities

• Lead and inspire a team of Home Lending Managers across WA.
• Drive a seamless, high-quality home lending experience from first conversation to settlement.
• Build capability and simplify processes across Westpac.
• Foster collaboration with Commercial, SME and Small Business bankers.

Skills

Leadership

Relationship management

Home lending knowledge

Partnerships across banking

Lending risk and regulatory

Customer focus

Job description

State Manager Home Lending Commercial/SME & SB WA

Perth, WA, Australia

Job Description

Create your best future and join Westpac as a State Manager Home Lending, Commercial, SME & Small Business.

What’s the role?

This is an opportunity to lead home lending across Western Australia for customers within our Commercial, SME and Small Business segments.

Based in Perth / Boorloo, Noongar Country, this is a full time role where you’ll lead and inspire a team of Business Home Lending Managers who specialise in helping Commercial, SME and Small Business customers with their personal home lending needs.

You’ll bring our business banking and home lending worlds together, building strong partnerships with Commercial, SME and Small Business bankers to make sure their customers have access to a seamless, high quality home lending experience.

You’ll lead the team to deliver great customer outcomes from first conversation through to settlement, while building capability, simplifying the way we work and creating stronger connections across Westpac.

At its heart, this is about making home lending easier and better for our Commercial, SME and Small Business customers, while helping your team do their best work.

What do I need?

• Experience leading and developing high performing relationship based teams
• Strong home lending knowledge with an understanding of the needs of Commercial, SME and Small Business customers
• The ability to build strong partnerships across business banking, lending, credit and operations
• Sound judgement across lending, credit, risk and regulatory requirements
• A customer focused approach, with the ability to turn insights into practical improvements

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community.

We welcome everyone – no matter your age, gender, background, or abilities.

We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.