State Cleaning Manager

City Facilities Management; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

City Facilities Management Australia is seeking an accomplished Cleaning Manager to lead Coles Distribution Centres, ensuring safe, compliant and efficient daily cleaning services while maintaining food safety standards.

The role requires proven team leadership, multi-site management experience, and strong customer service with good IT skills and a valid drivers license. We value continuous improvement and collaboration with a broad stakeholder network.

Qualifications

• Certificate IV Asset Maintenance (Cleaning Operations Management) preferred.
• Proven high level of customer service and team management across diverse team/skill set.
• Intermediate IT skills in Microsoft Office (Word, Excel & Outlook).
• A valid drivers license essential.
• Experience in cleaning management with direct employment and service contracts; knowledge of commercial operations preferred.
• Experience in multi-site management with broad stakeholder relationships.

Responsibilities

• Ensure daily cleaning services are delivered safely, efficiently and to 100% of specifications and compliance.
• Maintain food safety and hygiene standards.
• Audit distribution centers and identify/correct issues promptly; manage cleaning escalations.
• Provide regular reports and activity updates to management.
• Ensure OH&S compliance through proper application of policies and procedures.
• Provide leadership to the team to foster continuous improvement and quality outcomes.
• Identify new ways to upgrade quality and service.

Skills

Customer service

Team management

Cross-functional collaboration

IT skills

Valid drivers license

Multi-site management

Education

Certificate IV Asset Maintenance (Cleaning Operations Management)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

City Facilities Management – Truganina VIC

City Facilities Management Australia provides world-leading facilities management and engineering solutions that ensure safe, successful and sustainable outcomes for our partners, on time and on budget across our Coles Distribution Centres.

THE OPPORTUNITY

This role offers an accomplished customer centric Cleaning Manager the opportunity to develop and maintain close working relationships with key stakeholders within Coles DC’s and their associated companies. The ideal candidate will simultaneously demonstrate exceptional leadership/supervisory skills, ensuring our DC Cleaning teams consistently meet our customers high standards and specifications.

Your key responsibilities will include:

• Ensure that daily cleaning services are delivered safely, efficiently and to 100% of specifications & compliance
• Ensure that food safety and hygiene standards are maintained
• Undertake auditing of DCs, and identify and correct areas of concern in a timely manner and managing cleaning escalations to ensure teams are not impacted
• Provide regular reports and activity updates to management
• Ensure OH&S compliance through correct application and implementation of OH&S policies and procedures
• Provide leadership to the team by establishing an environment that encourages continuous improvement and quality outcomes
• Identify new ways to deliver upgrades in quality and service

To be considered for this role you will have / be:

• Certificate IV Asset Maintenance (Cleaning Operations Management) – Preferred
• Proven high level of customer service and team management skills across diverse team/skill set – Essential
• Intermediate IT skills Microsoft Office (Word, Excel & Outlook) - Essential
• A valid driver's license - Essential
• Prior cleaning management experience managing direct employment and service contracts, with preferred knowledge of commercial operations
• Experience in multi-site management with proven ability in managing cross-functional relationships across a broad stakeholder group

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.