Staff Wellbeing & Trauma Support Specialist

Journe; Armidale; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Additional annual leave

Paid leave over Christmas closedown

Salary packaging

Job summary

BackTrack is seeking a dedicated staff wellbeing role to provide confidential, everyday wellbeing support across teams, going beyond a traditional EAP. You’ll help staff recognise and manage vicarious trauma and establish healthy professional boundaries with young people.

You’ll also coach managers, design practical training, and maintain trusted referral pathways to EAP and external services, while upholding strict confidentiality and working across local sites with minimal travel.

Qualifications

• Qualified in mental health discipline with current registration/eligibility (AASW social work, psychologist, MH nurse or accredited counsellor).
• Minimum three years post-qualification experience in trauma-exposed or high-stress settings.
• Proven ability to maintain confidentiality, balance duty of care and employer WHS obligations.

Responsibilities

• Provide confidential, short‑term wellbeing support woven into everyday work.
• Respond to critical incidents and facilitate team debriefs after high‑intensity shifts.
• Design and deliver short training to build staff/manager capability to manage exposure to trauma.

Skills

AASW-eligible Social Work

Registered Psychologist (AHPRA)

Accredited Mental Health Social Worker

Mental Health Nurse

Counsellor/Psychotherapist

3+ years experience

Trauma exposure experience

Confidentiality

Training delivery

Independent work

Working with Children Check

National Police Check

Education

AASW-eligible Social Work degree

Registered Psychologist (AHPRA)

Accredited Mental Health Social Worker

Job description

BackTrack is seeking a dedicated staff wellbeing role to provide confidential, everyday wellbeing support across teams, going beyond a traditional EAP. You’ll help staff recognise and manage vicarious trauma and establish healthy professional boundaries with young people.

You’ll also coach managers, design practical training, and maintain trusted referral pathways to EAP and external services, while upholding strict confidentiality and working across local sites with minimal travel.