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BackTrack is seeking a dedicated staff wellbeing role supporting our teams in the Armidale region. This position goes beyond traditional EAP, offering visible, mobile support embedded in daily work and focusing on recognizing and managing vicarious trauma.
You will maintain confidentiality, act as a trusted vault, and collaborate with HR to protect staff wellbeing within safety obligations. Local sites with minimal travel are expected.
About BackTrack
BackTrack supports disadvantaged and at-risk young people in the Armidale region. Our work spans education programs for young people at risk of disengaging from school, a transition program that builds life and work-ready skills, and a social enterprise that offers real work. Our people do demanding, emotionally complex work — often alongside young people who’ve experienced significant adversity.
About the role
This is a new, first-of-its-kind role at BackTrack, dedicated entirely to the wellbeing of our staff (it’s separate from our Wellbeing Team, who focus on the young people in our programs).
It goes well beyond a traditional EAP. You’ll be a visible, mobile and approachable presence — offering support as part of everyday interactions in the teams you support, not only from a clinical office. A big part of the role is helping our people recognise and manage vicarious trauma, and building healthy, sustainable boundaries with the young people they support.
Confidentiality is at the heart of it. Our staff need to know you’re a genuine “vault” — someone who holds what’s shared in strict confidence and only steps outside that when there’s an unacceptable risk to someone’s safety.
What you’ll do
What you’ll bring
BackTrack is committed to the safety and wellbeing of children and young people, and all appointments are subject to relevant background checks. We are an equal‑opportunity employer and warmly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, and people from all backgrounds and communities.