STAFF WANTED - CASUAL CUSTOMER SERVICE ASSISTANT

Norris Hair & Beauty; Traralgon; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Casual hours

Job summary

Norris Hair & Beauty in Gippsland is seeking a casual Customer Service Assistant to join our friendly team. You’ll be the welcoming voice and face, assisting customers with orders, product enquiries and day-to-day store tasks in our hair and beauty wholesale business.

The role suits someone with hairdressing or beauty experience who thrives in a fast-paced environment, loves helping people, and enjoys working as part of a light-hearted, team-focused team.

Qualifications

• Hairdressing experience
• Previous customer service experience
• Genuine passion for hair and beauty
• Excellent communication and people skills
• Positive attitude and willingness to learn
• Strong organisational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Team player with a great sense of humour

Responsibilities

• Providing exceptional customer service via phone, email, and in person
• Assisting customers with product enquiries and recommendations
• Processing orders and managing customer accounts
• Merchandising, monitoring stock and ordering
• Contributing to a positive, fun, and team-focused workplace culture

Skills

Hairdressing experience

Customer service experience

Excellent communication

People skills

Team player with humour

Organisational skills

Ability to multitask

Job description

STAFF WANTED - CASUAL CUSTOMER SERVICE ASSISTANT

Love the hair and beauty industry? Enjoy helping people and having a laugh while you work? We want to hear from you!

We are a growing wholesale hair and beauty company looking for an energetic, friendly, and customer-focused person to join our team.

This is a fantastic opportunity for someone with hairdressing experience who enjoys building relationships, solving problems, and providing outstanding customer service.

Love the hair and beauty industry? Enjoy helping people and having a laugh while you work? We want to hear from you!

We are a growing wholesale hair and beauty company looking for an energetic, friendly, and customer-focused person to join our team.

This is a fantastic opportunity for someone with hairdressing experience who enjoys building relationships, solving problems, and providing outstanding customer service.

About the Role

You’ll be the friendly voice and face at our Gippsland store, supporting our hair and beauty customers with orders, product enquiries, and day-to-day assistance. No two days are the same, and you’ll be part of a supportive team that genuinely enjoys what they do. Casual position.

What You’ll Be Doing

• Providing exceptional customer service via phone, email, and in person

• Assisting customers with product enquiries and recommendations

• Processing orders and managing customer accounts

• Merchandising, monitoring stock and ordering

• Contributing to a positive, fun, and team-focused workplace culture

What We’re Looking For

• Hairdressing experience

• Previous customer service experience

• A genuine passion for the hair and beauty industry

• Excellent communication and people skills

• A positive attitude and willingness to learn

• Strong organisational skills and attention to detail

• Ability to multitask and work in a fast-paced environment

• Team player with a great sense of humour

Why Join Us?

• Work with leading professional hair and beauty brands

• Friendly, supportive team environment

• Variety in your day

• Staff discounts on products

• Be part of a company that values its people and customers

• Casual position

If you're passionate about hair and beauty, love helping people, and want to join a fun, dynamic team, we'd love to hear from you.

We thank all applicants in advance, only successful applicants will be contacted for an interview.