Casual Hair & Beauty Customer Care Agent

Norris Hair & Beauty; Traralgon; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Casual hours

Job summary

Norris Hair & Beauty in Gippsland is seeking a casual Customer Service Assistant to join our friendly team. You’ll be the welcoming voice and face, assisting customers with orders, product enquiries and day-to-day store tasks in our hair and beauty wholesale business.

The role suits someone with hairdressing or beauty experience who thrives in a fast-paced environment, loves helping people, and enjoys working as part of a light-hearted, team-focused team.

Qualifications

• Hairdressing experience
• Previous customer service experience
• Genuine passion for hair and beauty
• Excellent communication and people skills
• Positive attitude and willingness to learn
• Strong organisational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Team player with a great sense of humour

Responsibilities

• Providing exceptional customer service via phone, email, and in person
• Assisting customers with product enquiries and recommendations
• Processing orders and managing customer accounts
• Merchandising, monitoring stock and ordering
• Contributing to a positive, fun, and team-focused workplace culture

Skills

Hairdressing experience

Customer service experience

Excellent communication

People skills

Team player with humour

Organisational skills

Ability to multitask

Job description

Norris Hair & Beauty in Gippsland is seeking a casual Customer Service Assistant to join our friendly team. You’ll be the welcoming voice and face, assisting customers with orders, product enquiries and day-to-day store tasks in our hair and beauty wholesale business.

The role suits someone with hairdressing or beauty experience who thrives in a fast-paced environment, loves helping people, and enjoys working as part of a light-hearted, team-focused team.