Sales, Education & Wholesale Coordinator

Hair Candy Hair Extensions; Gold Coast City; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Onsite parking at Burleigh Heads

Annual hair allowance

Discounted services at founder's Hair

Bonus opportunities

Job summary

Hair Candy Australia is seeking a motivated Sales, Education & Wholesale Coordinator in Burleigh Heads, Gold Coast. This role focuses on driving education sales, coordinating events and supporting wholesale partnerships within a hands-on, fast-paced team environment.

You will handle education bookings, coordinate masterclasses and liaise with educators, salons and ambassadors to ensure exceptional experiences and ongoing sales opportunities.

Qualifications

• Experience in education sales or wholesale coordination is desirable.
• Experience with Shopify and stock management is advantageous.
• Sales-focused and customer-service oriented.

Responsibilities

• Drive education sales by promoting classes and managing ticket sales.
• Coordinate education events, workshops and masterclasses from planning to delivery.
• Liaise with educators and manage schedules and event requirements.
• Source models and coordinate host salons for education events.
• Support wholesale sales growth and manage salon partner relationships.
• Maintain and update Shopify product listings, pricing and content.
• Assist with stock control and product ordering.
• Coordinate ambassador programs and monitor engagement.

Skills

Organisational skills

Relationship building

Sales mindset

Communication skills

Tools

Shopify

Stock management

Job description

Sales, Education & Wholesale Coordinator

Hair Candy Australia | Full-Time | Burleigh Heads, Gold Coast

Monday–Friday | 8:00am–4:00pm | Approximately $35 per hour + Bonus Opportunities

Hair Candy Australia | Full-Time | Burleigh Heads, Gold Coast

Monday–Friday | 8:00am–4:00pm | Approximately $35 per hour + Bonus Opportunities

About the Role

We’re looking for a driven, energetic and highly organised Sales, Education & Wholesale Coordinator to join the Hair Candy Australia team!

This is an exciting opportunity to become an integral part of a growing Australian hair brand, where no two days are the same and you’ll have the chance to make a real impact.

Working closely with our Wholesale & Education Manager, you’ll play a key role in supporting and growing two major areas of our business: professional education and wholesale sales.

From driving sales and coordinating education events to building relationships with salon partners, managing ambassadors and supporting daily operations, you’ll be involved in all aspects of the business.

We’re a small, close-knit team, and that’s what makes this role unique. We don't operate with rigid job descriptions or a "that’s not my job" mentality. Everyone wears multiple hats, gets involved and works together to make things happen.

One day you might be coordinating a major education event, the next you’re helping launch a new product, following up on sales opportunities or jumping into the warehouse to help get orders out the door.

We’re looking for someone who thrives on variety, takes initiative and genuinely enjoys being busy. Someone who sees what needs to be done and gets stuck in, rather than waiting to be asked.

If you love the idea of being part of a hands-on, ambitious team where your contributions are valued and you can see the direct impact of your work, this could be the perfect role for you.

What You’ll Be Doing

Education Sales & Coordination

• Help drive education sales by promoting classes, managing ticket sales and proactively following up on enquiries.
• Monitor education bookings and class numbers, identifying opportunities to increase attendance and maximise class capacity.
• Manage education listings, ticket availability and course information on Shopify.
• Coordinate education events, workshops and masterclasses from initial planning through to delivery.
• Liaise with educators, coordinating schedules, communications and event requirements.
• Source and organise models, including preparing and managing model and educator contracts.
• Source and coordinate host salons for education events.
• Manage event logistics, attendee communications and post-event follow-ups to deliver an exceptional experience.
• Collaborate with brand partners on education events and promotional opportunities.

Wholesale Sales & Operations

• Help drive wholesale sales and support the continued growth of our salon partner network.
• Respond to wholesale enquiries, providing salons with product information, ordering assistance and ongoing support.
• Proactively follow up on sales opportunities, encourage repeat orders and build strong relationships with salon partners.
• Maintain and update our Shopify website, including product listings, pricing, collections and website content.
• Assist with stock control, monitoring inventory levels and coordinating product ordering.
• Support the creation and coordination of marketing content that showcases our products and drives wholesale sales.
• Assist with customer complaints by investigating issues and coordinating professional, timely resolutions alongside the Wholesale & Education Manager.

Ambassador & Community Management

• Assist with identifying and recruiting new brand ambassadors.
• Coordinate ambassador contracts, onboarding and ongoing communications.
• Build and maintain strong relationships with our ambassador community.
• Provide ongoing support with product enquiries, brand resources and general requirements.
• Coordinate monthly ambassador orders and assist with product allocations.
• Monitor ambassador activity, content commitments and engagement to ensure partnerships deliver value.

General Business Support

As part of a small, growing business, teamwork and flexibility are essential.

You’ll be expected to pitch in across different areas of the business when needed, whether that’s helping with stock, picking and packing wholesale orders during busy periods, assisting with a product launch or supporting other team members.

We’re looking for someone who doesn’t wait to be told what to do, but takes initiative, identifies opportunities and is always willing to lend a hand.

About You

We’re looking for someone who is commercially minded, proactive and genuinely enjoys working in a fast-paced, hands-on environment.

You’ll be someone who loves variety, takes pride in getting things done and brings a positive, solutions-focused attitude to work every day.

You’ll ideally bring:

• Strong organisational skills and the ability to confidently manage multiple competing priorities.
• Excellent communication skills and a natural ability to build relationships.
• A sales-focused mindset, with the confidence to follow up on opportunities and contribute to business growth.
• Exceptional attention to detail and a commitment to following tasks through to completion.
• Initiative, adaptability and a willingness to step outside your usual responsibilities when needed.
• A customer-first attitude and the ability to handle enquiries and complaints professionally.
• Confidence working independently while being a collaborative and supportive team player.
• A genuine interest in the hair, beauty or professional salon industry.

Previous sales experience will be highly regarded, particularly within the hair, beauty or wholesale industry. Experience with Shopify, stock management or event coordination would also be advantageous.

Above all, we’re looking for the right attitude. Someone who is motivated, resourceful, willing to learn and excited to contribute to the success of the business.

What’s on Offer?

• Approximately $35 per hour, depending on experience and suitability.
• Potential performance bonuses for the right person.
• Full-time position with consistent weekday hours.
• Monday–Friday, 8:00am–4:00pm — no weekend work.
• Onsite parking at our Burleigh Heads location.
• Annual hair allowance.
• Discounted services at our founder's Hair Candy salons.
• The opportunity to work with a premium, growing Australian hair brand.
• A varied, hands-on role where you’ll be involved in multiple areas of the business.
• A supportive, close-knit team where your ideas, initiative and contributions genuinely matter.

Interested?

If you’re organised, driven, commercially minded and love the idea of working in a role where every day brings something different, we’d love to hear from you!

We’re looking for someone who wants to be more than just another employee — someone who is excited to get involved, take ownership and grow with our business.