Staff Software Engineer: Data & AI for Customer Channels

CommBank; Sydney; On-site; AUD 180,000 - 230,000; Full time

Job summary

CommBank invites applications for a Staff Software Engineer in the Customer Channel, Data & AI domain, based in Sydney or Melbourne. You will shape digital customer and colleague experiences across Business Banking, influence architecture, engineering standards and technical direction on cloud, data and AI-enabled platforms.

You will join one of several engineering crews across our Customer Channel & Data domain, contributing to customer-facing channels, CRM experiences, data-driven services,

Qualifications

• Extensive experience designing and delivering complex software solutions in large-scale or distributed environments.
• Hands-on software engineering capability with a passion for solving challenging technical problems.
• Experience building cloud-native applications, APIs, platforms or data-driven services.
• Ability to balance strategic thinking with hands-on delivery.

Responsibilities

• Lead the design and delivery of scalable, resilient software solutions across customer channel and data platforms.
• Build and evolve applications, APIs, services and platform capabilities that support critical Business Banking experiences.
• Contribute across the technology stack, including backend services, cloud platforms, customer experiences and data-enabled solutions.
• Drive architectural decisions and influence engineering direction within and across squads.
• Champion modern software engineering practices including automated testing, CI/CD, observability and DevSecOps.
• Partner with product, business and architecture stakeholders to deliver meaningful customer outcomes.
• Mentor engineers and help grow technical capability across the broader organisation.
• Support platforms in production and drive continuous improvement through automation, monitoring and operational excellence.

Skills

Python

Java

.NET

TypeScript

Go

APIs

Microservices

Event-driven

DDD

CI/CD

Observability

DevSecOps

Tools

AWS

Kubernetes

Docker

Terraform

CloudFormation

Job description

CommBank invites applications for a Staff Software Engineer in the Customer Channel, Data & AI domain, based in Sydney or Melbourne. You will shape digital customer and colleague experiences across Business Banking, influence architecture, engineering standards and technical direction on cloud, data and AI-enabled platforms.

You will join one of several engineering crews across our Customer Channel & Data domain, contributing to customer-facing channels, CRM experiences, data-driven services,