SRE Engineer

Telstra Health Pty; Australia; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Telstra is seeking an experienced SRE Engineer to provide leadership across Telstra Inventory platforms, ensuring reliable and resilient production services. You will lead multi-location teams, drive service reliability, automate tasks and improve observability.

The role requires strong incident management, root-cause analysis, DevOps practices and broad stakeholder collaboration across engineering, DevOps and operations. This position offers flexible hybrid work within Australia.

Qualifications

• Minimum 5 years’ experience as an SRE Engineer.
• Extensive Telstra Inventory domain knowledge (TNI, Cramer-LI, TPD) is a plus.
• Experience leading multi-location engineering/ops teams.
• Proven production incidents management and problem management experience.

Responsibilities

• Provide SRE leadership across Telstra Inventory platforms, ensuring reliable, resilient production services.
• Lead multi-location engineering and operations teams, setting priorities and coverage.
• Drive service reliability and continuous improvement, reducing incidents and improving recovery.
• Lead complex incident troubleshooting and post-incident reviews with permanent remediation.
• Partner with business, architecture, engineering, DevOps and operations teams on priorities and risks.
• Identify automation opportunities across operational tasks to reduce manual effort.
• Improve observability through dashboards, alerts and telemetry.
• Standardise runbooks, change and release management, and knowledge transfer.

Skills

SRE engineering

Incident management

DevOps practices

Observability

Job description

## SRE EngineerApply: Australia (Flexible): Full time: Posted Today: End Date: November 14, 2026 (2 days left to apply): JR-10176306## Employment TypePermanent## Closing Date13 Nov 2026 11:59pm## Job TitleSRE Engineer**Job Summary**## Job Description **What You'll Do:** * Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services.* Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working.* Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience.* Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues.* Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies.* Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort.* Improve observability through dashboards, alerts and telemetry using logs, metrics and traces.* Strengthen change and release management through operational readiness assessments, deployment support and rollback planning.* Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency.* Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage.* Standardise operational practices, tooling and reporting across environments.* Support capacity planning, environment readiness and operational risk management.* Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement.**About You:** * Minimum 5 years’ experience as an SRE Engineer, ideally supporting complex, business-critical production environments.* Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD.* Proven experience leading multi-location engineering and/or operations teams.* Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives.* Strong experience in production incident management, root-cause analysis and problem management.* Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement.* Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.### About UsWe're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.### Recruitment SupportWe are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility [e-mail].