SRE Engineer

Telstra Singapore; Melbourne; Remote; AUD 140,000 - 180,000; Full time

Job summary

Telstra Singapore is seeking an SRE Engineer to lead reliability across Telstra Inventory platforms (TNI, Cramer-LI, TPD) and manage cross-location teams. You will drive automation, observability, and proactive remediation, ensuring resilient production services.

Ideal candidates bring 5+ years in SRE/DevOps, strong incident management, and deep stakeholder collaboration to improve service reliability and performance across environments.

Qualifications

• Minimum 5 years' experience as an SRE Engineer in production environments.
• Strong Telstra Inventory domain knowledge (TNI, Cramer-LI, TPD).
• Experience leading multi-location engineering/operations teams.

Responsibilities

• Provide SRE leadership across Telstra Inventory platforms ensuring reliable production services.
• Lead multi-location engineering and operations teams; set priorities and coverage.
• Drive service reliability and continuous improvement; reduce customer-impacting incidents.

Skills

SRE Engineer

DevOps practices

Automation

Observability

Incident management

Root cause analysis

Stakeholder management

Leadership

Job description

Employment Type

Permanent

Closing Date

13 Nov 2026 11:59pm

Job Title

SRE Engineer

Job Description

What You'll Do:

• Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services.
• Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working.
• Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience.
• Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues.
• Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies.
• Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort.
• Improve observability through dashboards, alerts and telemetry using logs, metrics and traces.
• Strengthen change and release management through operational readiness assessments, deployment support and rollback planning.
• Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency.
• Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage.
• Standardise operational practices, tooling and reporting across environments.
• Support capacity planning, environment readiness and operational risk management.
• Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement.

About You:

• Minimum 5 years' experience as an SRE Engineer, ideally supporting complex, business-critical production environments.
• Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD.
• Proven experience leading multi-location engineering and/or operations teams.
• Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives.
• Strong experience in production incident management, root-cause analysis and problem management.
• Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement.
• Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.