SRE Engineer

Telstra Limited; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Job summary

Telstra Corporation seeks an SRE Engineer to lead reliability for Telstra Inventory platforms (TNI, Cramer-LI, TPD). You will guide multi-location teams, set priorities, and drive automation and observability to reduce incidents and improve recovery.

The role requires extensive SRE/DevOps experience, strong stakeholder management, and a proven track record in production incident response and continuous improvement. Join a iconic Aussie brand with a global footprint.

Qualifications

• Minimum 5 years' experience as an SRE Engineer.
• Telstra Inventory domain knowledge: TNI, Cramer-LI, TPD.
• Proven experience leading multi-location teams.
• Production incident management & root-cause analysis experience.
• SRE/DevOps practices: automation, observability, operational readiness.

Responsibilities

• Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD).
• Lead multi-location engineering and operations teams; set priorities & coverage.
• Drive service reliability, reduce incidents and improve recovery.
• Lead complex incident troubleshooting and post-incident reviews.
• Collaborate with business, architecture, engineering, DevOps and operations teams.

Skills

SRE Leadership

Incident management

Automation

Observability

DevOps

Job description

Employment Type Permanent Closing Date 13 Nov 2026 11:59pm Job Title SRE Engineer

Job Summary Job Description

What You'll Do:

Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services. Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working. Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience. Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues. Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies. Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort. Improve observability through dashboards, alerts and telemetry using logs, metrics and traces. Strengthen change and release management through operational readiness assessments, deployment support and rollback planning. Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency. Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage. Standardise operational practices, tooling and reporting across environments. Support capacity planning, environment readiness and operational risk management. Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement.

About You:

Minimum 5 years' experience as an SRE Engineer, ideally supporting complex, business-critical production environments. Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD. Proven experience leading multi-location engineering and/or operations teams. Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives. Strong experience in production incident management, root-cause analysis and problem management. Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement. Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. [e-mail]. In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

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https://www.telstra.com.au/careers/our-teams