Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra Health Pty; Central Coast; Hybrid; AUD 33,000 - 50,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

16 weeks parental leave

4 weeks additional leave

Job summary

Telstra Retail is seeking a friendly Retail Customer Service & Sales Consultant for the NSW Central Coast. You’ll help customers select products and services to enhance their telecommunications experience, delivering an exceptional in-store journey.

Join an iconic Aussie brand with flexible hours, generous leave options, and strong opportunities for career growth. Parental leave, staff discounts, and extensive training are highlighted benefits.

Qualifications

• Strong communication and customer service skills.
• Ability to understand customer needs and recommend solutions.
• Experience in achieving sales targets and KPIs.

Responsibilities

• Deliver exceptional in-store customer experiences.
• Be the go-to tech expert for Telstra products and services.
• Collaborate with team to meet store goals and KPIs.

Skills

Communication skills

Customer service

Sales drive

Tools

POS systems

Job description

## Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)Apply: Telstra Store Tuggerah: Telstra Store Erina: Telstra Store Lake Haven: NSW Central Coast Region: Part time: Posted Today: End Date: November 30, 2026 (23 days left to apply): JR-10166012## Employment TypePermanent## Closing Date29 Nov 2026 11:59pm## Job TitleTelstra Retail: Customer Service & Sales Consultant (Expression of Interest)**Job Summary**As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.## Job Description**Ready to Make a Difference? Join Our Iconic Team at Telstra!**At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an **iconic Aussie brand** that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive. **Opportunities available across these locations:*** ERINA* LAKE HAVEN* TUGGERAH **What You’ll Be Doing:*** **Deliver Exceptional Customer Experiences:** Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.* **Be the Go-To Tech Expert:** Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.* **Achieve and Excel:** Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.* **Collaborate and Contribute:** Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. **Salary and Benefits:*** **Plus 12% Superannuation**.* **Generous Discounts:** Enjoy **30% off Telstra services** and exclusive offers with over **240 brands and partners**.* **Leave Options:** Take advantage of **16 weeks of paid parental leave**, the **Telstra Extra Day Off**, **gender affirmation leave**, **Cultural Leave**, **Blood Donor Leave**, and the ability to purchase up to **4 weeks of additional leave**.* **Training & Career Growth Opportunities:** Access over **17,000 learning programs** through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.* **Flexibility:** We offer flexible working hours and a supportive approach to parental leave—**do it your way!*** **Recognition & Rewards:** Benefit from **monthly performance rewards** and a range of recognition programs to celebrate your success.* **Inclusive Culture:** Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.**Is it You We’re Looking For?*** **Great Communication Skills:** You’re a natural at connecting with people and making their day better.* **Solution-Oriented Approach:** You enjoy thinking on your feet and tailoring solutions for each customer.* **Sales Drive:** You’re motivated to achieve (and exceed!) sales targets and KPIs.* **Passion for Learning:** You’re eager to grow and develop your skills in a dynamic environment.* **Resilience and Positivity:** You have a can-do attitude, even when things get busy.* **Customer-Facing Experience:** Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!***How to Apply:****Ready to kickstart your journey with us? Click \"Apply Now\" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.* ***Join Us at Telstra Retail:****When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team!*### About UsWe're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.### Recruitment SupportWe are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility [e-mail].