Sr Sales Applications Chemist

Waters Corporation; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Waters Corporation invites applications for an Application Chemist to support growth across Australia and New Zealand. The role combines strong scientific expertise with commercial acumen to tailor Waters solutions for analytical challenges in LC and MS applications.

The successful candidate will train customers, perform analyses and demonstrations, and collaborate with sales teams to deliver best-in-class customer experiences across multiple application areas including Food & Environment,

Qualifications

• Education: Masters or PhD in chemistry, biology, or biochemistry.
• Experience: 3+ years with UPLC, mass spectrometry and analytical instruments.
• Strong communication and presentation skills; highly organized and proactive.

Responsibilities

• Perform system and application training as well as technical support to customers.
• Conduct instrument demonstrations and provide expert advice during the sales process.
• Ensure equipment and demonstrations meet high customer experience standards.
• Collaborate with Business partners and Field Sales operations in a fast-paced environment.
• Diagnose customer requirements and design analyses showcasing Waters capabilities.
• Lead internal Waters Solutions Training for Field Sales Operations.

Skills

Action oriented

Communication skills

Organization

Interpersonal skills

Positive attitude

Adaptability

LC-MS expertise

Problem solving

Education

Master's or PhD in chemistry/biology/biochemistry

Tools

LC-MS instrumentation

UPLC instrumentation

Job description

Overview

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Application Chemist to support the very successful growth of our businesses across Australia and New Zealand. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution. The Application Chemist role combines excellent scientific skills with strong commercial business acumen, and the desire to contribute to the customers’ success by helping them choose the best system solution from the Waters product portfolio to address their analytical challenges. The Applications Chemist will provide customer training and support and perform sample analyses and instrument demonstrations across multiple types of applications. The application areas include Food & Environment, Chemical Materials, Pharmaceutical, Life Sciences with a focus on liquid chromatograpgy and mass spectrometry instrumentation.

Responsibilities

• Perform system and application training as well as technical support to customers.
• Perform instrument demonstrations and provide expert advice to customers during the sales process, focusing on how Waters system solutions will address and benefit the customer’s needs.
• Ensure that the equipment, analysis and customer demonstrations are properly prepared, in order to guarantee the highest level of customer experience in a timely manner.
• Work closely with Business partners and Field Sales operations to provide credible and impartial consultancy and technical sponsor in a fast paced pre- and post sales environment.
• Collaborate with Account Managers in diagnosing the customer’s requirements, and design analysis that showcase the capabilities of Waters product portfolio in line with the customers’ goals.
• Conduct internal Waters Solutions Training to Field Sales Operations

Qualifications

Education

• Masters Degree, or PhD or equivalent experience in a scientific area such as chemistry, biology, or biochemistry

Experience

• 3+ years user experience with UPLC, mass spectrometry and analytical instruments

Skills

• Action oriented and eager to achieve results
• Sound communication and presentation skills
• Highly organized / well-prepared / time management skills
• Strong interactive skills and a good listener
• Matured disposition, positive attitude and strong sense of dedication
• Adaptive to a dynamic and ever-changing environment
• Strong technical background in analytical technologies, especially LC and MS
• Creative technical problem solving skills

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of :16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.