Specialist - Contract & Compliance

Australian Red Cross; Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Salary packaging options

Paid Me Day

Comprehensive leave options

Job summary

Australian Red Cross in Australia is seeking a Specialist - Contract & Compliance to support contractual obligations, quality assurance, and compliance across programs. You will help strengthen compliance capabilities, interpret regulatory requirements, and implement consistent governance practices to ensure quality service delivery.

In this role you will help audit readiness, coordinate reporting, monitor KPIs, and review policies to align with accreditation standards.

Qualifications

• Understanding of quality assurance and legislative principles in relation to focus areas.
• Identify and implement opportunities to strengthen compliance, quality and governance practices.
• Analyse and proactively use data to identify problems and develop solutions.
• Use data, audit findings and insights to inform decision-making and drive continuous improvement.
• Experience developing monitoring and evaluation frameworks and data collection tools.

Responsibilities

• Support the monitoring and management of contractual obligations across programs to ensure compliance with funding agreements and service delivery requirements.
• Develop and maintain systems to monitor compliance against contractual commitments, KPIs, reporting obligations, and service standards.
• Coordinate and support the preparation, review, and submission of contractual reporting requirements.
• Identify emerging compliance risks and work with program teams to implement mitigation strategies.
• Lead and support reviews of policies, procedures, templates, and practices to align with contractual and accreditation requirements.

Skills

Quality assurance

Compliance governance

Data analysis

Auditing & insights

Monitoring & evaluation

Humanitarian experience

Tools

Data collection tools

Reporting systems

Job description

• Permanent position

• Full time hours

• Hybrid work, 2 days per week in office
• Flexible location

About Us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Specialist - Contract & Compliance is responsible for supporting the effective management of contractual obligations, quality assurance activities, compliance requirements, and organisational reporting across program areas. This role works collaboratively with program teams to strengthen compliance capability, improve understanding of contractual and regulatory requirements, and establish consistent, efficient, and sustainable practices that support quality service delivery.

The position plays a key role in ensuring programs are prepared for external audits, accreditation processes, and compliance reviews through the development of effective systems, processes, tools, and governance mechanisms. Working across a diverse portfolio of programs, the role provides guidance and oversight in relation to contractual obligations, service standards, quality frameworks, accreditation requirements, and continuous improvement initiatives.

Position responsibilities

• Support the monitoring and management of contractual obligations across programs to ensure compliance with funding agreements and service delivery requirements.
• Develop and maintain systems and processes to monitor compliance against contractual commitments, key performance indicators, reporting obligations, and service standards.
• Coordinate and support the preparation, review, and submission of contractual reporting requirements.
• Identify emerging compliance risks and work collaboratively with program teams to implement mitigation strategies.
• Lead and support reviews of policies, procedures, templates, and operational practices to ensure alignment with contractual and accreditation requirements.

What you will bring

• Demonstrated understanding of quality assurance, compliance and legislative principles in relation to our focus areas of work
• Ability to identify, analyse and implement opportunities to strengthen compliance, quality, and governance practices.
• Demonstrated ability to analyse and proactively use data, knowledge and experience to identify problems potentially impacting teams or programs and develop and implement effective solutions.
• Demonstrated capability to use data, audit findings, and insights to inform decision-making and drive continuous improvement.
• Sound discipline knowledge gained through experience supporting the development of monitoring and evaluation frameworks and data collection tools across a range of community-based programs
• Previous experience working with a humanitarian organisation or migrant support team is desirable

Benefits that act for you, while you act for humanity

• Work flexibility: Australian Red Cross operates under ahybrid working modelwhich includes two days on-site and three days from home
• Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
• Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice.
• Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. Competitive salary + superannuation + access to salary packaging.

For additional enquiries, please contact Jessi Claudianos at [e-mail] for a confidential discussion.

Applications close:

Sunday 8th November 2026.

While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer.

Job Ref #13938