Senior Manager, Community Mobilisation & Engagement

Australian Red Cross; Sydney; Hybrid; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model (2 days in office)

Salary packaging benefits

Employee Assistance Program (EAP)

Job summary

Australian Red Cross is seeking a Manager of Community Mobilisation to lead national engagement, volunteering and membership initiatives. You will drive the Three-Year Plan, foster collaboration across divisions, and deliver innovative, inclusive community mobilisation practices aligned with our humanitarian aims.

The role requires strategic thinking, change leadership and excellent stakeholder management across multiple states and functions.

Qualifications

• Translate strategic priorities into practical plans and initiatives for community mobilisation, volunteering, membership and participation outcomes.
• Demonstrate strategic thinking, analysis and problem-solving to deliver practical solutions and recommendations.
• Build productive relationships across diverse stakeholders and influence outcomes successfully.
• Maintain up-to-date knowledge of contemporary volunteering, community participation and engagement practices.
• Lead complex programs with multiple stakeholders and competing priorities.
• Apply collaborative and co-design approaches to support engagement and organisational change.
• Provide senior leadership in volunteering, community engagement, membership, social impact or related areas.
• Drive initiatives that strengthen participation, volunteering and community outcomes.
• Lead teams and support capability, engagement and performance across projects.
• Oversee implementation and evaluation of large programs and organisational initiatives.

Responsibilities

• Lead the implementation of the Community Mobilisation Three-Year Plan to engage volunteers, members and communities.
• Drive innovation in engagement and strengthen pathways for community participation.
• Foster a contemporary, inclusive and sustainable mobilisation model aligned with strategy.
• Collaborate across divisions to lead strategic programs and organisational change initiatives.
• Ensure mobilisation approaches are inclusive, community-centred and evidence-based.

Skills

Strategic planning

Stakeholder management

Problem solving

Community engagement

Program leadership

Co-design approaches

People leadership

Program evaluation

Change management

Communication

Job description

• Permanent, full time position
• Location – Flexible
• Hybrid work, 2 days per week in office (choose your days!)

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Reporting to the Director - South Australia and National Community Mobilisation, the Manager - Community Mobilisation provides leadership for Australian Red Cross' national approach to community mobilisation.

The role is responsible for leading the implementation of the Community Mobilisation “Three-Year Plan”, ensuring Australian Red Cross can effectively engage, support and mobilise volunteers, members, staff and communities to deliver humanitarian outcomes. The position drives innovation in engagement with our people, strengthens pathways for community participation, and fosters a contemporary, inclusive and sustainable mobilisation model aligned with the organisational strategy and priorities.

Working collaboratively across divisions, functions, and states and territories, the Manager - Community Mobilisation leads strategic programs and organisational change initiatives that support community participation, volunteering and membership. The role fosters innovation, continuous improvement and evidence-based practice while ensuring mobilisation approaches are inclusive, community-centred and aligned with Australian Red Cross values and principles.

What you will bring

• Demonstrated ability to translate strategic priorities into practical plans and initiatives that strengthen community mobilisation, volunteering, membership and participation outcomes.
• Strong strategic thinking, analytical and problem-solving skills, with the ability to develop practical solutions and recommendations.
• Substantial knowledge and understanding of how to build productive relationships and influence outcomes across a diverse stakeholder environment, and a demonstrated ability to do so successfully.
• Substantial knowledge and understanding of contemporary volunteering, community participation and community engagement practices.
• Proven experience leading complex programs, projects or organisational initiatives involving multiple stakeholders and competing priorities.
• Experience applying collaborative and co-design approaches to support engagement, participation and organisational change.
• Substantial experience in leadership roles within volunteering, community engagement, community development, membership, social impact, humanitarian services or related sectors.
• Substantial experience implementing strategic initiatives that strengthen participation, volunteering, membership or community outcomes.
• Demonstrated experience leading teams and supporting capability, engagement and performance.
• Experience managing complex programs, projects or organisational initiatives through implementation and evaluation.

Benefits that act for you, while you act for humanity

Work flexibility:

Australian Red Cross operates under a hybrid working model which includes two days on-site and three days from home

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing:You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6.

For additional enquiries, please contact Sarah Jones [e-mail] a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.

Applications close:Monday, 09 November 2026 – ‘interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only

While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.