Specialised Supports Coordinator

Anglicare Central Queensland; Rockhampton Regional; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary sacrifice (part-time and full‑t

Professional development and study

Health and wellness programs

Supportive management

Meaningful employment

Job summary

Anglicare Central Queensland is seeking a Coordinator: Specialised Supports to lead the delivery of specialised supports programs in Central Queensland. You’ll work with staff, partners and the community to promote safety, wellbeing, growth and independence for young people and families.

You will guide program delivery, oversee staffing and performance, and foster strong partnerships to ensure responsive, high-quality services across the region.

Qualifications

• Diploma (or higher) in social or behavioural sciences, social work, psychology or related discipline.
• Demonstrated experience coordinating supports for people with complex needs.

Responsibilities

• Lead specialised support programs.
• Build strong stakeholder partnerships.
• Support trauma-informed service delivery.
• Foster a positive team culture.
• Provide leadership and program oversight.
• Manage staffing and rostering.
• Drive service quality and continuous improvement.

Skills

Leadership

Stakeholder management

Team leadership

Time management

Communication

Trauma-informed approach

Education

Diploma or higher in social/behavioural sciences, social work or psychology

Job description

Are you a passionate leader with experience in child protection, youth services or complex support coordination?

Join AnglicareCQ and make a lasting difference in the lives of you people, young adults and families who have experienced involvement with the Department of Child Safety. Our team is committed to providing high-quality, therapeutic and person-centred support that empowers young people to achieve positive outcomes.

As our Coordinator: Specialised Supports, you will lead the delivery of specialised supports programs, ensuring participants receive the right support, at the right time. Working closely with staff, stakeholders and community partners, you'll play a key role in shaping services that promote safety, wellbeing, growth and independence for young people and families.

What will a typical day look like?

• Lead specialised support programs
• Build strong stakeholder partnerships
• Support trauma-informed service delivery
• Foster a positive team culture
• Provide leadership and program oversight
• Manage staffing and rostering
• Drive service quality and continuous improvement

Mandatory Requirements:

• A diploma (or higher tertiary education) of social or behavioural sciences, social work, or psychology (or related discipline)
• Demonstrated experience in coordination of supports for people with complex needs.

Who we are:

Our truly local team of professionals have worked with people in Central Queensland for over 40 years to support them in living their best life. AnglicareCQ is a not-for-profit, purpose-driven organisation – and we give effect to that purpose through our staff. We endeavour to make the most ordinary things extraordinary – simply by doing them with the right people.

AnglicareCQ offers a diverse scope of interdependent and inter-related career paths which enables staff mobility and growth. Careers with AnglicareCQ are from a wide range of disciplines including leadership, community services, child protection, housing, and support services. We serve communities in and around Rockhampton, the Capricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, and Longreach.

What you will bring to the role:

• A passion and genuine desire to make a difference in the lives of Central Queenslanders.
• Proven ability to build and maintain relationships with a variety of stakeholders.
• The ability to identify and embed solutions.
• Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
• Effective time management and organisational skills.
• A strong communicator, able to quickly build rapport and influence across a diverse range of people.

Other Requirements:

• Ability to obtain a Blue Card (working with children check positive notice or exemption)
• Ability to obtain a Yellow Card (disability services positive notice or exemption notice)

What are the benefits of working for AnglicareCQ?

• We have a common purpose throughout our organisation to serve the people of Central Queensland, to help them live their best life. AnglicareCQ offers the opportunity to engage in meaningful employment and be part of a holistic team that supports people in our local communities.
• We offer attractive salary sacrifice to all part-time employees.
• We offer the opportunity to work within an organisation committed to social change.
• We have a supportive and pragmatic management team.
• Professional development and study are encouraged and supported.
• We offer a professional work environment filled with passionate, diverse and driven people.
• We provide access to health and wellness programs for all staff.