Spare Parts Specialist - Fast-Paced Field Support

Crown; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounts with 400+ retailers nation‑/

Wellbeing platform

Corporate private health insurance

Inclusive working environment

Employee Assistance Program

Job summary

Crown is seeking a motivated Spare Parts Interpreter to join our Sydney Service team based in Smithfield. You will ensure workshop and field technicians have timely access to the parts they need to keep equipment operating efficiently.

This hands-on role combines customer service, inventory management and operational support in a fast-paced environment, reporting to the Parts Manager. The successful candidate will be proactive, detail-oriented and able to prioritise amidst competing demands.

Qualifications

• Previous experience in parts interpreting, stores, warehousing, automotive, heavy equipment or similar industry is desirable.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.
• Proactive and results-driven approach to work.
• Ability to prioritise tasks and meet deadlines in a busy environment.
• Sound computer literacy and experience with inventory or parts management systems.
• Material handling equipment experience (forklift etc.) is a plus but not essential.

Responsibilities

• Provide prompt and professional support to technicians, colleagues and customers regarding parts requirements.
• Accurately pick, allocate, process and distribute parts to support workshop and field service operations.
• Maintain accurate inventory records, process transactions and ensure all parts-related documentation is completed correctly.
• Monitor stock levels, conduct biannual cycle counts and stocktakes, and assist with inventory reconciliation activities.
• Receive, inspect, store and organise incoming stock while ensuring urgent parts are made available as quickly as possible.
• Maintain a clean, safe, and well-organised parts environment and actively support workplace health and safety initiatives.
• Manage and complete bi-annual stocktakes for the Spare Parts store, and as required, ensuring accuracy.
• Coordinate spare parts sales, purchase orders, receipts and dispatch.
• Liaise with customers advising purchase order status, requests and expected delivery dates.

Skills

Customer service

Communication

Organisational skills

Inventory management

Stock control

Forklift experience

Inventory systems

MS Excel

Tools

MS Excel

Job description

Crown is seeking a motivated Spare Parts Interpreter to join our Sydney Service team based in Smithfield. You will ensure workshop and field technicians have timely access to the parts they need to keep equipment operating efficiently.

This hands-on role combines customer service, inventory management and operational support in a fast-paced environment, reporting to the Parts Manager. The successful candidate will be proactive, detail-oriented and able to prioritise amidst competing demands.