Spare Parts Interpreter

Wideland Group; Tamworth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing training

Career development

Prestige brands

Job summary

Wideland Group is seeking a dynamic Spare Parts Interpreter to join the Tamworth team. You’ll work with premium brands and support retail and service clients across a fast-paced dealership environment.

The role focuses on accuracy, customer service, and timely parts supply, with opportunities for ongoing training and career growth within a regional dealership group.

Qualifications

• Experience in a similar automotive or equipment parts interpretation role.
• Strong customer service and relationship-building skills.
• High attention to detail and ability to follow through on tasks.
• Effective communication (verbal and written).
• Full manual driver’s license.

Responsibilities

• Provide outstanding customer service across counter, phone, and email inquiries
• Accurately identify parts using supplier systems and catalogues
• Source, quote, and supply parts with a strong focus on urgency and accuracy
• Collaborate with the sales and service teams to ensure seamless parts support
• Keep inventory well-organized, controlled, and accounted for
• Maintain product knowledge on the latest vehicle technologies and parts
• Ensure all stock is correctly received, stored, and displayed
• Contribute to a safe and clean warehouse and showroom environment

Skills

Customer service

Relationship building

Time management

Communication

Attention to detail

Tools

Auto IT Equip or similar DMS

Job description

Wideland Group is one of the largest and most diverse privately-owned dealership groups in regional Australia, with a strong presence across Queensland and New South Wales. We’re currently on the lookout for a dynamic and motivated Spare Parts Interpreter to join our Tamworth Team.

This is not your average parts role - you’ll be working with industry-leading automotive brands such as Audi, RAM, Peugeot, and Suzuki as well as well-known brands like Hino Trucks and JCB Construction and Claas Agricultural equipment, providing premium support to our loyal customer base and internal teams. If you thrive in a fast-paced, customer-focused environment where no two days are the same, this could be the role that you have been looking for.

Why This Role Is Exciting

You’ll be at the heart of our dealership operations, playing a pivotal role in customer satisfaction, workshop efficiency, and sales team success. Your knowledge and attention to detail will directly influence how our customers experience our iconic brands.

You'll work across new and used vehicle departments, supporting retail and service clients, and helping deliver tailored solutions and technical support that make an immediate impact.

Key Responsibilities

Provide outstanding customer service across counter, phone, and email inquiries

Accurately identify parts using supplier systems and catalogues

Source, quote, and supply parts with a strong focus on urgency and accuracy

Collaborate with the sales and service teams to ensure seamless parts support

Keep inventory well-organized, controlled, and accounted for

Maintain product knowledge on the latest vehicle technologies and parts

Ensure all stock is correctly received, stored, and displayed

Contribute to a safe and clean warehouse and showroom environment

About You

We’re after someone who’s proactive, professional, and thrives on delivering top-level service. You’ll enjoy being part of a team that values precision, initiative, and growth.

You’ll bring:

Experience in a similar automotive or equipment parts interpretation role

Strong customer service and relationship-building skills

High attention to detail and ability to follow through on tasks

Effective communication (both verbal and written)

Time management skills that help you stay ahead in a fast-paced environment

Full manual driver’s license

Experience with Auto IT "Equip" or similar DMS (highly regarded)

What’s in It for You

A stable, full-time role in a growing regional dealership group

Work with prestige brands in a supportive and forward-thinking team

Ongoing training and career development opportunities

Competitive salary and incentives

A strong team culture and a business that backs its people

If you’re looking to build a long-term career in a high-performing, regional dealership that values its team, this is the opportunity you’ve been waiting for.