Spa Therapist

RACV; Torquay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounts on RACV products & resorts

Uniform + Free parking onsite

Monthly employee reward and recogniton

Job summary

RACV Torquay invites a qualified Remedial Massage Therapist to join our premium day spa team. Deliver restorative massage treatments and body therapies while upholding a welcoming guest experience and pristine hygiene and presentation in a busy six-day operation by Victoria’s famous surf coast.

You will build rapport with members and guests, adapt treatments to individual needs, and work with reception to ensure smooth guest journeys.

Qualifications

• Qualified Spa Therapist with a Diploma of Remedial Massage.
• Experience in a day spa, hotel spa or wellness environment.
• Ability to adapt treatments to guest needs.

Responsibilities

• Deliver high-quality massage treatments, body therapies and spa services.
• Create a welcoming, guest-focused experience that promotes relaxation and wellbeing.
• Build rapport with members and guests, tailoring recommendations.
• Maintain treatment rooms, spa facilities and presentation standards.
• Support reception activities and contribute to a positive team culture.

Skills

Remedial massage techniques

Guest service

Hygiene standards

Communication

Education

Diploma of Remedial Massage

Job description

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that’s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Join RACV and help create memorable wellness experiences for our members and guests. We’re seeking an experienced Remedial Massage Therapist who can combine exceptional remedial massage skills with the warm, nurturing and personalised service expected within a premium day spa environment.

Key responsibilities

• Deliver high-quality massage treatments, body therapies and spa services.
• Create a welcoming, guest-focused experience that promotes relaxation, wellbeing and repeat visitation.
• Build rapport with members and guests, anticipating their needs and providing tailored recommendations.
• Maintain treatment rooms, spa facilities and presentation standards.
• Support reception activities and contribute to a positive, collaborative team culture when required.

About you

• Qualified Spa Therapist with a Diploma of Remedial Massage
• Strong remedial massage capability, with the ability to adapt treatments to individual guest needs.
• Previous experience in a day spa, hotel spa or wellness environment.
• Passionate about delivering exceptional customer experiences and building lasting client relationships.
• Professional, well-presented and committed to maintaining high standards of hygiene and care.
• Flexible to work weekends and varying shifts across a 6 day operation

We are Offering

• Discounts on RACV products & resorts
• Uniform + Free parking onsite
• Monthly employee reward and recognition program
• Ongoing training and career development

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

You can learn more about the RACV at careers.racv.com.au

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business