Spa Therapist

Langham Hospitality Group; Gold Coast City; On-site; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Remuneration benchmark

Career development & progression

Meals on shift

Employee assistance program

Job summary

The Langham, Gold Coast, part of Langham Hospitality Group, is seeking a skilled Spa Therapist to deliver exceptional Chuan Spa experiences. You will perform massages, facials and rituals, and provide personalised service to discerning guests in a luxury hotel setting.

Ideal candidates hold a Diploma in Beauty Therapy, have 2+ years in spa roles, and can work weekends/public holidays. Excellent communication, grooming and a passion for wellness are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Retail sales experience.
• Ability to demonstrate a commitment to outstanding customer service.
• Follows industry trends and wellness.
• High standard of grooming and personal presentation.
• Able to work weekends and public holidays.
• Luxury hotel experience or equivalent desirable.
• Australian work rights; sponsorship not offered.

Responsibilities

• Provide superior client services across Chuan Spa Menu and Spa treatments.
• Deliver customised and flawless client experiences including massage, foot therapy, facial and rituals.
• Complete brand and product training to support the Spa offering and Health Club Operations.
• Contribute to the overall guest experience and brand standards at The Langham, Gold Coast.

Skills

Communication skills

Interpersonal skills

Retail sales

Attention to detail

Grooming/presentation

Weekend/holiday availability

Education

Diploma in Beauty Therapy

Job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

As a wellness sanctuary that evokes a sense of intimacy and indulgence, Chuan Spa is based on the Chinese philosophy of the five elements – wood, fire, earth, metal and water – creating a floating haven away from the outside world where mind, body and soul connect to rediscover your source.

Offering a range of treatments, indoor pool and sauna facilities, in unison with The Langham’s luxury service, this haven is the perfect place to restore divine balance, we are looking for experienced and client focused Spa Therapist to provide services across Chuan Spa and making us the market leading Day Spa on the Gold Coast and a destination in itself.

Key Responsibilities

As a client focused Spa Therapist, you will be responsible providing superior client services across our Chuan Spa Menu, delivering unforgettable experiences for our clients that epitomise the Chuan Spa philosophy and Brand Standards.

As an experienced Spa Therapist, Alternative Therapist, you will provide a range of services based on your background and passion to deliver customised and flawless client experiences. These include treatments such as massage, foot therapy, facial, and Chuan Spa rituals.

You will be responsible for completing thorough brand and product training, to ensure the success of our offering in this market and supporting our Health Club Operations.

As a true Spa advocate, you will be pivotal in the success of the wider Hotel, and the overall guest experience - ensuring that our discerning guests can find balance and bliss at The Langham, Gold Coast.

Qualifications & Skills

Our Spa Therapist will be a true industry professional who resonates with the Chuan Spa philosophy and aim to always exceed client expectations. To be successful in the role you will have been in the same or similar position and proven experience meeting a level of high performance across service, knowledge and quality.

Other key attributes we are looking for include:

• Diploma in Beauty Therapy.


• Minimum two (2) years' experience in the same or similar position.


• Advance facials highly desirable.


• Retail Sales experience.


• Excellent communication and interpersonal skills.


• Ability to demonstrate a commitment to outstanding customer service.


• Follows Industry trends and literature and passionate about wellness.


• Possess a high standard of grooming and personal presentation.


• Ability and willingness to work regular weekends and public holidays.


• Attention to detail, flexible and reliable.


• Luxury hotel experience or equivalent highly desirable.


• Australian work rights. We are unable to offer Sponsorship for this position.

Live fully with Langham

The Langham, Gold Coast offers current and future colleagues:

• Benchmarked and competitive remuneration.


• Industry leading Learning and Development, with career progression opportunities.


• Complimentary meals on shift and uniforms laundered.


• Employee Assistance Program.

plus a vast array of additional benefits and recognition incentives!