Spa Supervisor: Lead Luxury Treatments & Team

LiveHire Limited; Cairns Regional; Híbrido; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% F&B discount

$99 room rates and friends & family

Enhanced parental leave

Internal mobility program

Descripción de la vacante

Crystalbrook Collection is seeking a Spa Supervisor for Eléme Day Spa in Cairns. Lead a skilled team, coach therapists, and manage daily spa operations while delivering treatments as needed. You will work closely with the Spa Manager, driving guest satisfaction and commercial performance through service excellence.

You will also identify opportunities to improve treatment availability, retail sales and rebooking through guest relationships and performance feedback.

Formación

• Diploma in Beauty Services or Massage Therapy or equivalent.
• Supervisory or senior therapist experience in luxury spa/wellness.
• Strong knowledge of massage therapies, beauty treatments and wellness services.

Responsabilidades

• Supervise and develop therapists; coach and mentor the team.
• Coordinate bookings and support roster planning; ensure smooth daily operations.
• Deliver treatments when needed and lead in the Spa Manager's absence.

Conocimientos

Leadership

Coaching

Guest service

Organisation

Educación

Diploma in Beauty Services or Massage Therapy

Descripción del empleo

Crystalbrook Collection is seeking a Spa Supervisor for Eléme Day Spa in Cairns. Lead a skilled team, coach therapists, and manage daily spa operations while delivering treatments as needed. You will work closely with the Spa Manager, driving guest satisfaction and commercial performance through service excellence.

You will also identify opportunities to improve treatment availability, retail sales and rebooking through guest relationships and performance feedback.