Spa Receptionist

Hyatt Hotels Corporation; Sydney; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Complimentary shift meals

Spa/FB discounts

Hyatt accommodation worldwide

Learning and development programs

Employee assistance program

Paid family leave

Job summary

Park Hyatt Sydney is seeking a dedicated Spa Receptionist/ Therapist to deliver exceptional guest experiences. You will carry out reception and administration duties, greet guests warmly, and coordinate with therapists to maintain a harmonious environment.

Knowledge of spa treatments, strong MS Office skills, and prior spa reception or therapy experience are essential. You will oversee cash handling, stock ordering, and retail interactions.

Qualifications

• Good administrative skills.
• Knowledgeable of Spa and Beauty treatments.
• Excellent knowledge of the Spa industry.
• Previous experience as a Spa Therapist or Spa Receptionist is essential.

Responsibilities

• Carry out reception and administration duties as required.
• Greet all guests in a welcoming and helpful manner.
• Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
• Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
• Oversee retail sales as required.
• Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.

Skills

MS Office

Spa treatments

Spa industry

Administrative skills

Retail selling

Reception duties

Customer service

Tools

MS Office

Job description

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches

About the role

• Carry out reception and administration duties as required.
• Greet all guests in a welcoming and helpful manner.
• Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
• Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
• Oversee retail sales as required.
• Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.

Qualifications

• Good computer skills particularly in the use of MS Office
• Knowledgeable of Spa and Beauty treatments
• Excellent knowledge of the Spa industry
• Previous experience as a Spa Therapist or Spa Receptionist is essential

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to complimentary and discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
• Being part of a diverse and inclusive team, passionate about their work

Description

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches

About the role

• Carry out reception and administration duties as required.
• Greet all guests in a welcoming and helpful manner.
• Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
• Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
• Oversee retail sales as required.
• Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.

Qualifications

• Good administrative skills
• Good computer skills particularly in the use of MS Office
• Knowledgeable of Spa and Beauty treatments
• Excellent knowledge of the Spa industry
• Good retail selling skills
• Previous experience as a Spa Therapist or Spa Receptionist is essential

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to complimentary and discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt