Lux Spa Receptionist: Guest Comfort & Admin Expert

Hyatt Hotels Corporation; Sydney; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Complimentary shift meals

Spa/FB discounts

Hyatt accommodation worldwide

Learning and development programs

Employee assistance program

Paid family leave

Job summary

Park Hyatt Sydney is seeking a dedicated Spa Receptionist/ Therapist to deliver exceptional guest experiences. You will carry out reception and administration duties, greet guests warmly, and coordinate with therapists to maintain a harmonious environment.

Knowledge of spa treatments, strong MS Office skills, and prior spa reception or therapy experience are essential. You will oversee cash handling, stock ordering, and retail interactions.

Qualifications

• Good administrative skills.
• Knowledgeable of Spa and Beauty treatments.
• Excellent knowledge of the Spa industry.
• Previous experience as a Spa Therapist or Spa Receptionist is essential.

Responsibilities

• Carry out reception and administration duties as required.
• Greet all guests in a welcoming and helpful manner.
• Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
• Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
• Oversee retail sales as required.
• Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.

Skills

MS Office

Spa treatments

Spa industry

Administrative skills

Retail selling

Reception duties

Customer service

Tools

MS Office

Job description

Park Hyatt Sydney is seeking a dedicated Spa Receptionist/ Therapist to deliver exceptional guest experiences. You will carry out reception and administration duties, greet guests warmly, and coordinate with therapists to maintain a harmonious environment.

Knowledge of spa treatments, strong MS Office skills, and prior spa reception or therapy experience are essential. You will oversee cash handling, stock ordering, and retail interactions.