Sommelier & Restaurant Manager: Elevate Guest Experiences

The Glen Hotel Pty; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Big Easy Group is seeking an experienced Sommelier / Restaurant Manager to lead front-of-house operations across Adelaide venues, delivering exceptional guest experiences and managing the beverage program.

You will work with FOH & BOH teams, coach staff, and ensure service standards while achieving KPI targets and efficient rostering for forecasted revenue.

RSA certification is preferred, and a collaborative, growth-focused culture is offered across multiple venues.

Qualifications

• Service-driven approach with attention to detail.
• Ability to work in a high-pressure hospitality environment.
• Passion for delivering memorable, elevated guest experiences.

Responsibilities

• Deliver guest experiences that exceed expectations.
• Lead front-of-house and beverage program in collaboration with BEG teams.
• Meet KPIs related to wages cost and cost of goods.
• Roster to forecasted revenue and host events.

Skills

Guest service

Team leadership

Communication

Calm under pressure

Job description

The Big Easy Group is seeking an experienced Sommelier / Restaurant Manager to lead front-of-house operations across Adelaide venues, delivering exceptional guest experiences and managing the beverage program.

You will work with FOH & BOH teams, coach staff, and ensure service standards while achieving KPI targets and efficient rostering for forecasted revenue.

RSA certification is preferred, and a collaborative, growth-focused culture is offered across multiple venues.