Solutions Design Engineer

Ambition Recruitment; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Paid training

Hybrid work model

Superannuation included

Job summary

Ambition Recruitment is seeking a Solutions Design Engineer in Sydney with work-from-home options. You will scope, design and architect solutions across cloud, infrastructure, voice and networks, engaging with sales, operations and leadership across the full solution lifecycle.

As part of a central, cross‑functional team, you will support client growth, participate in discovery and onboarding activities, review existing solutions and drive improvements.

Qualifications

• Experience in an MSP environment with some pre-sales exposure.
• History of delivering projects from design to delivery.
• Strong knowledge of infrastructure, servers, security best practices (e.g. Essential Eight).
• Excellent problem-solving and creative thinking.

Responsibilities

• Scoping and designing/architecting solutions across cloud, infrastructure, voice, and networks.
• Participating in client-facing meetings, including discovery and infrastructure reviews.
• Supporting later stages of sales by addressing technical questions.
• Overseeing client onboarding when needed.
• Reviewing existing solutions and proposing improvements.
• Managing client environments on an ongoing basis.
• Delivering AI enablement sessions to clients.
• Collaborating with operations, delivery, sales and leadership as a central technical expert.

Skills

Solutions design

MSP experience

Pre-sales exposure

Cloud infrastructure

M365 security

Critical thinking

Tools

Azure

AWS

Office 365

Job description

Solutions Design Engineer
Sydney (work from home options available) - multiple office locations
Salary + super + paid training & development

We are partnered with a nationally recognised, MSP that is looking for a Solutions Design Engineer to support their business and client growth. This is a business that partners closely with its clients to design, deliver and continuously improve their technology environments.

As a Solutions Design Engineer, you will be responsible for scoping, designing and architecting solutions across cloud, infrastructure, voice, and networks. Working alongside another Solutions Consultant, you'll sit centrally within the business, engaging with sales, operations, project delivery and leadership across the full solution lifecycle - from initial client assessments through to onboarding and ongoing environment management.

Responsibilities include:

• Scoping and designing/architecting solutions across cloud, infrastructure, voice, and networks
• Participating in client-facing meetings, including initial discovery, assessments and infrastructure reviews
• Supporting the later stages of the sales cycle by assisting with technical questions
• Overseeing client onboarding when needed
• Reviewing existing solutions delivered to clients and proactively suggesting initiatives and improvements
• Overseeing client environments on an ongoing basis
• Delivering AI enablement sessions to clients
• Working closely with operations, project delivery, sales and leadership as a central point of technical expertise
• Applying critical thinking and creative problem-solving to solution design

Experience needed:

• Experience within an MSP environment, with some exposure to pre-sales
• Prior experience delivering project work, having seen solutions through from design to delivery
• Strong knowledge of infrastructure, servers, M365 and security best practices (including frameworks such as Essential Eight)
• Strong critical thinking and the ability to think outside the box
• Pride in your work and attention to detail
• Ambition to progress into a dedicated pre-sales career

What's on offer:

• Hybrid working, with office locations based around Sydney
• Paid training and development
• Clear progression opportunities
• The chance to join a central, cross-functional team with genuine ownership over client solutions