Pre-Sales Solutions Architect — MSP Design Desk

Genie Hiring; Melbourne; Hybrid; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Hybrid workplace

Good working environment

Job summary

Appetency Recruitment Services is looking for a Design Desk Engineer in Melbourne. This role involves designing and pricing technical solutions, working closely with clients, and translating their needs into project proposals. Ideal candidates should have exceptional communication skills, previous client-facing experience, and familiarity with technologies like Microsoft 365 and Power BI. The position offers competitive remuneration in a hybrid work environment with opportunities for a long-term career.

Qualifications

• Must have previous experience in client facing roles such as Pre-sales Consultant or Technical Account Manager.
• Ability to design and price solutions across cloud, network, and security.
• Keen interest in keeping abrest of current and emerging technologies.

Responsibilities

• Design and price solutions to meet client requirements.
• Translate business requirements into IT solutions.
• Write proposals and respond to RFPs.

Skills

Outstanding communication skills

Customer service skills

Solution design

Technical problem solving

Presentation skills

Knowledge of current technologies

Negotiation skills

Education

University bachelor's degree

Tools

Microsoft 365

Power BI

SharePoint

Job description

Design Desk Pre-sales Consultant J-7bsnks

Information Technology - Business Jobs Melbourne

Design Desk Pre-sales Consultant

• Job ID:

j-7bsnks

• Job Category:

Information Technology - Business - Managed services

• Design and Price solutions forclient problem
• Solution design role for acrossthe technologies
• Solution research about thelatest solutions available putting together a preferred solutions for theMSP products & solutions portfolio
• Located in the North- WesternMelbourne suburbs close to the Airport providing ideal work location forcandidates

Our clientan established MSP and MSSP company. The company provides managed services tothe clients and replaces the internal IT department for its clients. Theorganization is very structured in its approach and thus is very customersatisfaction oriented.

About the role

This is a key role you will see you designand price technical solutions to meet client’s requirement whilst proactivelyidentifying technology opportunities & new product offering for end client tohelp our client achieve their revenue business goals.

The DesignDesk Engineer is a critical role within our Managed Service Provider (MSP)organization, responsible for the research, design, and proposal development oftechnology solutions for our clients. This role works closely with the vCIO(Virtual Chief Information Officer) and Technology Alignment Manager (TAM) totranslate client needs and strategic objectives into detailed project proposals

Role andResponsibilities:

ThePre-Sales Solutions Consultant has direct responsibility for the solutionproposed and excellence of advice provided.

· Exceptionalcommunication and presentationskillsand ability to confidently present and negotiate solutions andvalue propositions, analyse a range of situations and respond effectively

· Translate business requirements(discovered in client workshops or as provided by Account Managers) into IT solutionsacross technologies including but not limited to cloud, network, security, Microsoft365, Co-Pilot agents, Power BI, SharePoint, On-Prem, Back-up, etc

· Design, price and scope solutions inconjunction with the professional services team

· Get Account Managers/Sales team buyinthat the solution delivers on client’s objectives

· Get Professional Services buy-in thatthe solution is technically deliverable and can be delivered on-time, in-budget

· Get vendors buy-in to ensure that thesolution is delivered by the vendor product used

· Write proposals and respond toinformation requests (RFP/RFQ etc.)

· Prepare and present targeted C-Levelpresentations

· Nurture technical pre-salesrelationships with our partners (vendors, suppliers and contractors) leveragetheir expertise for opportunities

· Research changes in vendor andcompetitor products and services and help providing new, latest tech andinnovative solutions to the customer

Experienceand Skills Requirements:

· Must have outstanding communicationsskills and customer service skills for both over the phone and in-person

· Ability to design and price infrastructure solutionsacross cloud, network, security, Microsoft 365, Co-Pilot agents, Power BI, SharePointetc

· Keen interest in keeping abreast ofcurrent and emerging technologiesand incorporating new technologies in theMSP’s solution stack

· Exceptional excellentcommunication and solution and proposal presentation skills

· MUST HAVE Previous experience inclient facing roles such as Pre-sales Consultant, Technical Account Manager or ProjectsEngineer and Business Development in a MSP (Managed Services) environment

· MUST HAVE experience designing andpricing solutions

· Technical problem solving, solutiondesign, solution sales, solution pricing experience in Cloud, Network, Server,Security for SMB clients

· Tertiary education, ideally auniversity bachelors’ degree (in any field)

· A valid driver's license

· The right to work in Australia.

On Offer:

• Competitive Remuneration
• Hybrid workplace with 2 days WFHand 3 days in office
• Good working environmentproviding a long term career

How to apply

ATTENTION!Please make sure you apply ONLY through our website. DO NOT apply for AppetencyRecruitment Services jobs anywhere else on the web.

• If you are on our website thenplease apply using the “Apply Now” button below

Other titles for this role in otherorganisation might be: Senior Solutions Consultant, Design Desk Consultant,Solutions Architect, Pre-sales Consultant, Senior Projects Engineer, ProjectsTeam Lead, Pre-Sales Solutions Consultant

Location Melbourne 25-04-30 Managed services Permanent Full-time Jobs