Lead Project Engineer (L3)

Genie Hiring; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Profit sharing

Hybrid role

Office in Clayton

Job summary

Genie Hiring is seeking a Project Engineer for our Melbourne MSP client. You will bridge the gap between architecture and client handover, delivering Azure/M365 migrations and complex IT deployments with a strong emphasis on Microsoft stack and networking.

You will also lead a team of project engineers, coordinate resources, mentor juniors, and ensure delivery against standards and timelines in a collaborative, profit-share culture.

Qualifications

• Hands-on project delivery experience in MSP or IT consulting.
• Strong technical execution in MS 365, Azure and Windows Server migrations.
• Leadership or mentoring experience in project delivery.
• Excellent time management and stakeholder communication.
• Experience mentoring service desk and handling escalations.

Responsibilities

• Scope and deliver IT infrastructure projects end-to-end.
• Deploy, configure and migrate complex IT environments.
• Perform cloud migrations to Azure and 365.
• Deploy, configure and troubleshoot networking and virtualization.
• Create comprehensive project documentation and handovers.
• Engage with clients and manage deployment lifecycle.

Skills

Project delivery

MSP experience

Team leadership

Stakeholder comms

Azure migrations

Microsoft 365

Windows Server migrations

Tools

Autotask

N-Able

ITGlue

SharePoint

Job description

• Dedicated Project Focus: Take ownership of end-to-end IT infrastructure deployments and cloud migrations.
• Projects Scope: Get involved in end-to-end project scoping and deployment.
• Team Leadership: Provide technical guidance, coordinate project engineering resources, mentor team members and ensure consistent project delivery standards.

Our client is an established and growing Managed Service Provider (MSP) business that has been catering to small and medium enterprises, mainly in Sydney, for over 35 years. The team is expanding in Melbourne. The value proposition for this amazing business is to act as a true strategic partner, accountable for delivering increased value and increased efficiency for its customers. The culture of the organisation is to properly analyse and fix problems to continually improve clients’ environments and their confidence in their technology environment.

About the role:

Stepping into the role of Project Engineer, you will be the driving force that bridges the gap between initial technical architecture and successful client handover. You will be actively responsible for deploying, configuring, and migrating complex IT environments (heavily focused on the Microsoft stack, Azure, and modern networking). Working closely with senior technical staff, you will ensure that customised solutions are executed flawlessly, on time, and to the highest technical standards.

In addition to hands-on project delivery, you will take an active team leadership role, providing technical direction and day-to-day guidance to project engineers and technical resources. You will coordinate project activities, monitor delivery progress, support resource allocation, mentor junior engineers and ensure that project outcomes align with agreed technical standards, timelines and client expectations.

Cultural fit is really important for the business. The culture of the organisation promotes learning, encourages ownership and offers profit share schemes. Thus, we are looking for someone who wants to be part of such a culture.

Must haves for the role:

• Proven, hands-on project delivery experience, ideally within a Managed Services Provider (MSP) or IT consulting environment.
• Strong technical execution skills across Microsoft 365, Azure, and Windows Server migrations.
• Exceptional time-management and stakeholder communication skills.
• Previous experience in leading, mentoring or coordinating technical teams, preferably within an MSP or project delivery environment.
• Ability to take ownership of team performance, project priorities, technical escalations and delivery outcomes.

Role and Responsibilities:

• The role will require you to scope and deliver projects and uplift the standardisation and efficiencies in project delivery.
• Take ownership of technical delivery outcomes of projects (large or small).
• Execute end-to-end IT infrastructure deployments, from technical staging and client implementation through to post-migration support.
• Perform seamless cloud migrations, focusing on transitioning on-premise client environments into Microsoft Azure and Microsoft 365.
• Deploy, configure, and troubleshoot networking hardware (switches, routers, firewalls) and virtualisation platforms (VMware / Hyper-V).
• Collaborate closely with Solutions Architects and Senior Project Engineers to translate high-level scoping designs into functional technical realities.
• Create, update, and maintain comprehensive project documentation, including "as-built" diagrams and detailed technical handovers for the BAU Service Desk team.
• Engage directly with clients throughout the deployment lifecycle, providing clear technical updates, managing expectations, and ensuring successful system adoption.

Additional Team Leadership & Coordination Responsibilities:

• Provide day-to-day technical leadership, direction and guidance to project engineers and technical team members, ensuring effective project execution.
• Coordinate project workloads, delegate technical tasks, monitor resource utilisation and ensure timely delivery against project milestones.
• Mentor and coach junior engineers, encourage knowledge sharing and support their technical and professional development.
• Act as an escalation point for complex technical issues, review project deliverables and ensure quality, consistency and adherence to technical standards.
• Collaborate with management and senior stakeholders to monitor project progress, address delivery risks, drive process standardisation and improve overall team efficiency.

Experience and Skills Requirements:

• Execute end-to-end IT infrastructure deployments, from technical staging and client implementation through to post-migration support.
• Perform seamless cloud migrations, focusing on transitioning on-premise client environments into Microsoft Azure and Microsoft 365.
• Deploy, configure, and troubleshoot networking hardware (switches, routers, firewalls) and virtualisation platforms (VMware / Hyper-V).
• Create, update, and maintain comprehensive project documentation, including "as-built" diagrams and detailed technical handovers for the BAU Service Desk team.
• Engage directly with clients throughout the deployment lifecycle, providing clear technical updates, managing expectations, and ensuring successful system adoption.
• Experience taking escalations from service desk and mentoring service desk.
• Service ticketing systems experience (preferably Autotask).
• Remote monitoring & management systems experience (preferably N-Able).
• Documentation systems experience (preferably ITGlue, SharePoint).
• Project delivery experience across:
• Microsoft Public Cloud environments (Azure, Modern Workplace/M365, VD).
• Infrastructure virtualisation technologies (Hyper-V & VMware).
• Infrastructure hardware (servers, storage, UPS).
• Microsoft Server operating systems (including AD, DHCP, DNS, RAS, RDSH, GPOs).
• Microsoft Office suite.
• End user devices (desktops, laptops, thin clients).
• Networking experience (TCP/IP, LAN/WAN connection troubleshooting, DNS, firewalls, NAT rules).

Additional Team Leadership Skills:

• Proven experience leading, mentoring or coordinating technical engineers within an MSP, IT consulting or project delivery environment.
• Strong task delegation, workload prioritisation and resource coordination skills, with the ability to manage competing project deadlines.
• Demonstrated ability to manage technical escalations, provide troubleshooting guidance and maintain project delivery quality.
• Strong coaching, knowledge-sharing, stakeholder communication and team collaboration capabilities.
• Ability to drive continuous improvement, standardise technical processes and monitor team performance and project delivery outcomes.

On Offer:

• Competitive Remuneration and profit sharing scheme.
• Hybrid role (a combination of WFH and office) with office in Clayton.
• Genuine caring culture that promotes learning.